Job Title: Manager Business Banking
Organisation: Finance Trust Bank (FTB)
Duty Station: Kampala, Uganda
Reports: Head of Business
About US:
Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today, Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 34 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary: The Manager Business Banking is accountable for guiding the success of the SME Portfolio and leading the cross-functional team that is responsible for improving them
Key Duties and Responsibilities:
- Develop and implement the strategy, roadmap, and feature definition for the SME Banking products.
- Develop general SME Banking products requirements, specifications, pricing and plans to complete development and marketing strategies.
- Create Banking service and product initiatives that can increase FTB profitability, as well as building customer satisfaction and brand loyalty
- Develop and implement effective SME Banking products for the Bank.
- Develop, implement, and administer sales programs as necessary to maximize SME Banking products contribution to FTB B/S and P&L.
- Develop direct customer contact and relationships with major account’s holders to monitor & strategize for maximizing sales growth
- Carry out sales visits to existing & potential top clients, identify sales leads, and report on the Bank’s high-net-worth customers.
- Maintain relationships with top customers and ensure that services delivered meet client expectations.
- Submit regular performance reports and returns/data to the retail sales manager.
- Initiates and coordinates development of action plans to penetrate new markets.
- Ensure sales growth in the various SME Banking products by organizing and conducting sales campaigns.
- Enhance training, customer service and selling skills among SME Bankers and encourage cross selling amongst staff.
- Promote knowledge acquisition of SME Banking products to potential customers by organizing sale promotions, talk shows, public presentations & meetings as may be guided by the supervisor
- Maintain and update information on the company’s products or services (work closely with marketing, distribution, and institutional Banking sections of the Bank.
- Any other duties as may be assigned by your immediate supervisor from time to time
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Qualifications, Skills and Experience:
- The applicant for the Finance Trust Bank (FTB) Manager Business Banking job must hold a Bachelor’s degree in Commerce, Business Administration, Economics, Statistics, management or any relevant field.
- Relevant Practical training in business growth in the financial services sector
- Four or more years of experience in a Banking or similar environment of which 3 must be in a Sales & Product management function.
- Must have an in-depth understanding about SME Banking product features, pricing, benefits, positioning, design and promotions
- Must have critical thinking, analytical, attention to detail and problem-solving skills.
- Good verbal and written communication skills
NB: Position carries an attractive salary and benefits package.
How to Apply:
All Suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba Avenue, Kampala, Uganda, and email it to [email protected]. as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.
Deadline: 28th April 2023
Please note that in line with the Bank procedures, no job offers are made online.
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