Job Title: Manager – Information Management Operations (Re-Advertised)
Organisation: MTN Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Senior Manager – Enterprise Application Operations
About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The Manager – Information Management Operations will manage the administration and support of Enterprise reporting platforms like the Enterprise Value Analytics (EVA), Mediation, in-house reporting and other peripheral information systems and their interfaces to the wider IT eco-system.
Key Duties and Responsibilities:
- Responsible for overseeing the support of various Enterprise reporting platforms like EVA, mediation, in-house reporting and other peripheral information systems within MTN Uganda
- Act as subject matter expert and go to person for any related enterprise reporting requirement that needs to be implemented by IT function.
- Ensure efficient and effective support and operation of the following systems: big data platforms, mediation, financial ERP, HCM, Inspirosoft payroll, Fleet Management, Enterprise project management and other peripheral systems
- Responsible for the creation and execution of the continuous service improvement program and performance management across these platforms.
- Document workflow processes and recommend improvements on the assigned platforms under their domain.
- Manage and liaise with service providers/vendors within the Enterprise Applications space.
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Qualifications, Skills and Experience:
- The applicant must hold a BSc in Computer Science, Engineering, IT, Applied Mathematics, or related field
- Programming skills, Unix/Solaris/Linux and Database Administration Skills.
- Vendor management
- Project management
- ITIL
- At least five years of related IT experience – preferably in with a technical knowledge of software services; program management experience and a sound understanding of ITIL standards and best practices within operational environments.
- SQL and scripting experience
- More than 4 years of UNIX shell scripting/programming and database administration.
- More than 3 years of experience developing and maintaining applications
- Extensive experience in application operations and service management
- Excellent interpersonal skills
- Excellent interpersonal skills
- Highly organized and quick to learn
- Pays attention to detail
- Can-do attitude
- Ability to work Long hours/ nights/ Weekends.
- Should be able to work consistently with minimal supervision
NB: Female applicants are strongly encouraged to apply.
How to Apply:
All candidates who wish to join MTN Uganda Limited in this capacity should apply online
Deadline: 20th March 2023
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