Fresher Locum IT Assistant USAID Project Jobs – Makerere Joint AIDS Program (MJAP)

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Job Title:   Locum IT Assistant (Fresher Jobs)     

Organisation: Makerere Joint AIDS Program (MJAP)

Project Name: USAID Local Partner Health Service Project East & Central (LPHS-EC)

Duty Station:  Jinja, Uganda

Reports to: IT Officer

 

About US:

The USAID Local Partner Health Service Project East & Central (LPHS-EC) is a project of Makerere Joint AIDS Program (MJAP) funded by USAID. MJAP’s Mission is to build partnerships and strengthen Health Systems to optimally respond to HIV/AIDS, TB and other diseases of public health importance in Africa. MJAP has Integrity, Excellence, Team Spirit, Compassion, and Respect as Core Values. Our Vision is Universal and equitable access to quality health care for healthier populations. At MJAP, we believe that our performance is directly influenced by the set of values and principles by which we live and carry out our daily work. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible.

 

Job Summary:  The Locum IT Assistant will provide day-to-day ICT Support that includes logging incidents and responding to user calls and email requests, providing ICT technical support to users, and maintaining and troubleshooting ICT systems and infrastructure.

 

Key Duties and Responsibilities:

  • Set up, maintain and troubleshoot Computers, Networks, Printers, and peripherals.
  • Install and update approved Software for users/staff as required
  • Provide support to all staff by answering phones, and logging and assigning tickets for timely resolution
  • Resolve logged issues such as password resets, user unlocks and other level 1 support requirements
  • Support the maintenance of hardware, software, and other systems
  • Assist with troubleshooting issues and provide technical support
  • Carry out periodic maintenance of ICT equipment.
  • Maintaining an up-to-date and consolidated database of all program computers and peripherals
  • Support the development and enhancement of software applications.
  • Implementing backup solutions for program data and information.
  • Liaise with internet service providers in maintaining constant availability of internet services.
  • Perform any other work for MJAP that may be assigned from time to time.


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Qualifications, Skills and Experience:

  • Minimum of a Diploma in Computer Science, Information technology or related field
  • Certification in professional ICT courses such as CCNA/P and MSCA are an added advantage
  • One year of relevant work experience
  • Knowledge of programming languages and the software development life-cycle is an advantage
  • Familiarity with ICT Operations in a clinical environment is an added advantage

 

How to Apply:

All qualified and interested candidates should apply via the email below and submit their cover letters, a detailed curriculum vita and copies of relevant academic documents to: recruitment@mjap.mak.ac.ug addressed to; The Human Resource Manager, Makerere University Joint AIDS Program (MJAP), Kampala. Uganda

 

The Application letter, CV and certificates be attached as one document; and should not exceed 5 MB.

 

NB: MJAP does not charge a recruitment fee or any other fees at any stage of the recruitment process. MJAP is proud to be an Equal Employment Opportunity employer. We value and seek diversity in our workforce.

 

Deadline: 17th March 2023 by 5:00pm.

 

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

 

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