Embassy Admin Jobs – Telephone Operator Supervisor – United States US Embassy

Job Title:   Telephone Operator Supervisor (Admin Jobs)

Organisation: United States US Embassy, US Mission in Uganda

Duty Station: Kampala, Uganda

Position Number: Kampala-2023-011

 

About US Embassy:

The United States Embassy in Kampala, Uganda has enjoyed diplomatic relations with Uganda for over 30 years.  Ambassador Natalie E. Brown currently heads the U.S Mission to Uganda.  The Mission is composed of several offices and organizations all working under the auspices of the Embassy and at the direction of the Ambassador.

Among the offices operating under the U.S Mission to Uganda are:

  • United States Agency for International Development (USAID)
  • Centers for Disease Control (CDC)
  • Peace Corps

 

Job Summary: Under the supervision of the Information Programs Officer (IPO) performs a variety of administrative support functions the Information Resource Management (IRM) section. Provides administrative support for IRM visitors and Temporary Duty (TDY) personnel. Supervises one full time Telephone Operator and provides orientation and customer service training for them.  Acts as the Timekeeper for all Locally Employed (LE) Staff in IRM.  Responsible for maintaining the Mission Directory and Phone Tree and disseminating it monthly.  Coordinates the conference room scheduling for all mission conference rooms.  Serves as Telephone Operator/Receptionist when the primary operator is unavailable.


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Qualifications, Skills and Experience:

NOTE:  All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item.

  • The applicants for the United States US Embassy Telephone Operator Supervisor job should have completed two years of College/University studies. Required.
  • At least two years of administrative work experience is required.
  • Must have a good understanding of switchboard operation and the various telecommunication services within the country.
  • Good typing skills (20 wpm), good working knowledge with Microsoft Office suite. Ability to deal with the public, operate the telephone switchboard and handle conflicting demands is required.
  • Knowledge of Microsoft Office Suite (Word, Excel, Access) and SharePoint website at a contributor level is required.
  • Language: Fluency speaking/reading/writing English and limited knowledge speaking a commonly used local language is required. This may be tested

 

How to Apply:

All those interested in working with the United States Embassy, US Mission in Kampala should send their applications online at the link below.

 

Click Here

 

Deadline: 15th February 2023 

 

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