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Job Title:   Analyst – Forensic Investigations

Organisation: MTN Uganda Limited

Duty Station:  Kampala, Uganda

Reports to: Manager – Forensics Investigation

About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Job Summary:  The Analyst – Forensic Investigations will be tasked with identifying, extracting, analyzing, uncovering, evidence and reporting on the findings of specific fraud allegations.

Key Duties and Responsibilities:

• Assess Fraud trends and identify best practice in relation to fraud prevention
• Appropriately plan and scope Fintech and GSM Fraud investigations to ensure adequate focus on key investigation areas
• Coordinate and carry out Fraud prevention training and awareness for Telco and Fintech staff.
• Plan and coordinate the effective use of proactive data analytics, including Continuous Controls review, preferably through scripts in SQL and ACL exchange.
• Communicate the results of forensic investigations, via written reports and oral presentations to management
• Gather, record and securely retain evidence relating to investigations in accordance with current legislation, codes of practice and the MTNU Fraud risk management framework.
• To maintain confidentiality and discretion in carrying out all duties of the position.
• Track status and prepare periodic summaries of fraud trends as appreciated and from related industry sources to enhance fraud management across the business
• Continuously review the MTNU open API framework and ecosystem for potential exploits/flaws.
• Maintain a fraud incidents, intelligence and losses database. Supporting with the dissemination of timely and concise intelligence to relevant teams across the GSM and Fintech environments
• Perform root cause analysis of fraud incidents and follow through on implementation of agreed actions to ensure required improvement or resolution of weaknesses.
• Prepare fraud risk alerts based on identified root causes for dissemination to other MTN operations.
• Implementation of fraud trend analysis to ascertain emerging and existing fraud risk areas based on complete and potential loss data
• Liaise closely with Uganda Police and monitor cases handed over to them for court processes ensuring that exhibits used in court are returned to MTN Uganda.
• To conduct formal recorded interviews with suspects and witnesses in accordance with current legislation and codes of practice
• To conduct witness interviews and take concise statements in accordance with current legislation and codes of practice
• To take static and mobile surveillance as required, utilizing covert equipment where appropriate, in accordance with current legislation and codes of practice
• Support in the performance of Fraud risk assessments and other proactive fraud risk management initiatives.

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Qualifications, Skills and Experience:

• The applicant for the MTN Uganda Analyst – Forensic Investigations job must hold a Bachelor’s degree in Statistics, Telecommunications Engineering, Accounting, Finance or Information Technology.
• Professional qualification in any of the following Forensics/Fraud examination/Information security Certifications; CFE, CFCE, CHFI, GCFA, CISM, CISA, , CEH
• Experience in performing professional fraud investigations including the use of digital forensics tools e.g. Encase, FTK
• Certification in Encase DF120-Digital Forensics Foundation
• Certification in Encase DF240-Building an investigation
• Experience in use of CAATs Preferably ACL
• Technical working experience in the Fintech and GSM environment
• At least three years of experience covering Fraud Detection, Prevention, and Investigations
• At least three years of experience using Analytics techniques and tools i.e. Big Data analytics
• Experience in high transaction digital environments
• Previous exposure and experience using digital forensics software e.g. Encase
• Experience liaising/dealing with Law enforcement agencies
• Strong analytical skills;
• Excellent Interview, interrogation and listening skills
• Data mining, extraction and analytics
• Prior practical experience in occupational fraud investigations
• Experience in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions.
• Strategic understanding of the Telecommunications environment including Fintech.
• Effective oral, presentation and written communication skills.
• Exemplary Planning and Time Management skills.
• Must have attention to detail.
• Possess strategic thinking abilities
• Mature persona with the highest degree of integrity, honesty and trust
• High levels of confidentiality, Proven planning and organizational skills
• Ability to maintain composure under pressure while meeting multiple deadlines

NB: Female applicants are strongly encouraged to apply.

How to Apply:

All candidates who wish to join MTN Uganda Limited in this capacity should apply online

Click Here

Deadline: 21^st February 2023 at 8: 00 pm

NB: Female candidates are strongly encouraged to apply

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