No Experience Front Desk Executive Jobs – Insurance Regulatory Authority of Uganda (IRA)

Job Title:   Front Desk Executive (No Experience Jobs)  

Organisation: Insurance Regulatory Authority of Uganda (IRA)

Duty Station:  Kampala, Uganda

Reports to: Senior Inspection Officer

About US:

The Insurance Regulatory Authority of Uganda (IRA) was established under section 14 of the Insurance Statute 1996 now The Insurance Act, (Chap213) Laws of Uganda, 2000 (Insurance Act) which came into effect on 4th April 1996 and commenced operations in April 1997. The establishment of the Insurance Regulatory Authority of Uganda was a consequence of Government’s adoption of the liberalization and privatization policies which ended its role of directly engaging in the provision of goods and services and taking on the role of supervisor or regulator.

Job Summary:  The Front Desk Executive will portray a professional image of IRA to all visitors by receiving visitors and perform clerical functions of the front desk office in line with IRA’s rules and regulations.

Key Duties and Responsibilities:

• Maintain the reception area in a clean and tidy manner, attend to visitors and notify pertinent members of staff.
• Maintain visitors’ registry book and direct visitors to the respective offices.
• Provide requested information, take messages or redirect inquiries to appropriate offices.
• Keep a databank of contact addresses of all business associates of the Authority
• File and keep up to date records of correspondences.
• Maintain a consistent stock of company brochures, for all products and routine forms for distribution.
• Assist in preparing materials for meetings and produce records of proceedings upon management requests.
• Undertake all typing work including reports, minutes, memos and letters for senior staff as may be directed.
• Receiving and directing all incoming calls.
• Receiving and directing all incoming mails.
• Receive and attend to clients in a courteous and professional manner.
• Any other duties as may be assigned from time to time

Key Performance Indicators

• Tidiness and orderliness at the reception area.
• Expeditious communication with all clients & staff.
• Timely receipt, recording/registering and distribution of all incoming mail to the addressees.
• The accuracy of output including; reports, minutes, memos and letters for senior staff.
• Up-to-date records of correspondences

Qualifications, Skills and Experience:

• The applicant must hold a Bachelors (Honors) degree in Secretarial Studies or its equivalent. Additional qualification in customer care is an added advantage
• Personal presentation
• Communication skills.
• Interpersonal skills
• Personal presentation
• Computer skills
• Knowledge of use of office equipment
• Customer care skills

How to Apply:

All suitably qualified candidates should submit their applications together with copies of detailed up-to-date CVs and at least three referees to:

The Chief Executive Officer,

Insurance Regulatory Authority of Uganda,

Plot 6 Lumumba Avenue, Insurance Tower,

P.O. Box 22855, Kampala

Or Email to: This vacancy has closed — applications are no longer acceptedApplications closedSee open jobs at Insurance Regulatory Authority of Uganda (IRA) →

NB: Only shortlisted candidates will be contacted.

Deadline: 30th January 2023 by 5:00pm

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