Manager Complaints & Litigation Employment Opportunity – Insurance Regulatory Authority of Uganda (IRA)

Job Title:   Manager Complaints & Litigation   

Organisation: Insurance Regulatory Authority of Uganda (IRA)

Duty Station:  Kampala, Uganda

Reports to: Director Legal/ Secretary to the Authority

About US:

The Insurance Regulatory Authority of Uganda (IRA) was established under section 14 of the Insurance Statute 1996 now The Insurance Act, (Chap213) Laws of Uganda, 2000 (Insurance Act) which came into effect on 4th April 1996 and commenced operations in April 1997. The establishment of the Insurance Regulatory Authority of Uganda was a consequence of Government’s adoption of the liberalization and privatization policies which ended its role of directly engaging in the provision of goods and services and taking on the role of supervisor or regulator.

Job Summary:  The Manager Complaints & Litigation will mainly ensure the provision of legal services, compliance with the provisions of the Insurance Act and other pertinent laws.

Key Duties and Responsibilities:

• Participate in monitoring enactments of laws and regulations and assess their impact on the operations of the Authority.
• Participation in providing legal services to the Authority.
• Effectively manage the Complaints Bureau provided for in the Insurance Act, by establishing a mechanism by which complaints are managed.
• Represent the Authority in the Courts of Law.
• Ensuring that all insurance players comply with the statutory requirements.
• In conjunction with Supervision Department, analyze applications for licenses and ensuring that they satisfy legal licensing requirements.
• Analyze texts of policy and proposal, forms and proposed variations therein and submit report
• Prepare summarized report on complaints, on a monthly basis or at other intervals as the need may arise.
• Lead, manage and supervise the Complaints bureau.
• Carry out any other duty as may be assigned from time to time.

Key Performance Indicators

• Legal compliance of the Authority,
• Effective Litigation
• Prompt disposal of complaints.
• Prepared legal documents.

Qualifications, Skills and Experience:

• Bachelors (Honors) degree in Law.
• At least a Master’s Degree in Law
• Diploma in Legal Practice
• A valid Practicing Certificate.
• Professional qualification in Insurance, ICSA or any other equivalent professional qualification.
• Six years of general experience as an advocate in a similar/related organization, 3 of which must be in litigation at supervisory level in a reputable organization.
• Experience in Alternative Dispute Resolution (ADR) will be an added advantage.
• Personal presentation
• Knowledge of legal and regulatory provisions
• Decision making
• Leadership
• Analytical skills
• Communication skills
• Risk management

How to Apply:

All suitably qualified candidates should submit their applications together with copies of detailed up-to-date CVs and at least three referees to:

The Chief Executive Officer,

Insurance Regulatory Authority of Uganda,

Plot 6 Lumumba Avenue, Insurance Tower,

P.O. Box 22855, Kampala

Or Email to: This vacancy has closed — applications are no longer acceptedApplications closedSee open jobs at Insurance Regulatory Authority of Uganda (IRA) →

NB: Only shortlisted candidates will be contacted.

Deadline: 30th January 2023 by 5:00pm

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline