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Job Title:  Network & Datacenter Administrator

Organisation: BRAC Uganda Bank Ltd

Duty Station:  Kampala, Uganda

Reports to: Information & Communication Technology Infrastructure Manager

About US:

BRAC Uganda Bank Ltd launched on 25 April 2019 and attained its current status as a Tier II Credit institution following a successful background as the leading Microfinances services provider in Uganda. The bank operates 32 regulated branches and 131 satellite offices covering 84 districts in Uganda targeting Micro, Small. and Medium Entrepreneurs. BRAC Uganda Bank Ltd promotes financial inclusion by extending financial services to unserved and underserved populations especially women and youth as well as people living in poverty in rural areas. The Bank is operationally and financially self-sustaining with over 231,000 active customers and a loan book in excess of Ushs.175 billion.

Job Summary:  The Network & Datacenter Administrator will provide quality end to end Data Centre, Networks, and related Infrastructure services and solutions across the BRAC Uganda Bank estate, through operational planning, technical support, supplier management, and project support. She/he will manage and keep the BRAC Uganda Bank Data Centre and Network infrastructure running smoothly in an efficient manner to ensure maximum availability of services to the bank’s customers.

Key Duties and Responsibilities:

• Support and manage the Data Centre and Network Infrastructure, identifying, troubleshooting, solving and documenting data centre and network connectivity and performance issues.
• Support and manage the Telephony Infrastructure
• Evaluate equipment requirements and proposals for supply, implementation and development of new or existing data centre/networks/telephony services
• Ensure that project deliverables are met and executed according to projects scope by liaising effectively with Project Managers and the business.
• Support and maintain service continuity strategies for the Data Centres, Networks, Telephony and other BRAC Infrastructure Ensure SLAs are followed and met, through the monitoring and reporting of service targets and the undertaking of corrective action where necessary.
• Ensure that all BRAC Data Centres, Networks, Telephony and other infrastructure are in good condition to provide optimal service
• Configure, deploy, maintain and monitor Data Centre and Network equipment that include Routers, Switches, Firewalls, Leased Lines, Call Managers, Voice Gateways, and other infrastructural components across the BRAC WAN
• Manage network security tools like firewall, anti-virus and intrusion detection systems.
• Any other duties as may be assigned

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Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s Degree in Information Technology, Computer Science or related field
• Cisco Certified Network Associate (CAN) Certification
• Cisco Certified Network Professional Routing & Switching (CCNP R&S) is added advantage.
• At least three years of experience in an ICT Department in a busy Commercial environment/Financial Institution with at least one year in a Data Centre & Network Support role.
• Good interpersonal, analytical, problem-solving and good communication skills
• Ability to work in a multidimensional/multicultural setting

How to Apply:

All interested applicants should email their application letters, Curriculum Vitae, copies of relevant academic documents, IN PDF FILE mentioning the job tittle as the subject matter to recruitment.bracugandabankltd@brac.net. All applications should be addressed to the Head of Human Resource and Training BRAC Uganda Bank Limited.

Note: Only shortlisted candidates will be contacted.

Deadline: 31^st December 2022

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