Fresher Money Transfer Officer – Sub Agents Job Opportunities – Finance Trust Bank (FTB)

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Job Title:  Money Transfer Officer – Sub Agents (Fresher Jobs)

Organisation: Finance Trust Bank (FTB)

Duty Station:  Kampala, Uganda

Reports to: Supervisor Value Added Services

 

About US:

Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today, Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 34 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

 

Job Summary:  The Money Transfer Officer- Sub Agents will ensure that Money transfer services are carried out effectively and efficiently at Sub Agent locations according to laid down policies and procedures.

 

Key Duties and Responsibilities:

  • Identification of potential Money Transfer sub Agents, vetting of sub Agents, recruitment and operationalization of sub Agents.
  • Carry out business risk assessments and institute controls in place to mitigate the risks, monitor compliance and safe operations of the sub agents by carrying out periodic visits.
  • Carry out regular Sub Agent visits and Prepare performance reports as per agreed visit schedules in line with the annual work plan.
  • Attend to sub Agent, internal and external customer queries and complaints in line with the customer service standards of the Bank.
  • Work closely with the IT department to make sure sub agent transaction systems are up and running all the time.
  • Manage performance and productivity of sub agents as per set performance targets.
  • Carry out regular training of Money Transfer sub Agents.
  • Coordinate marketing activities at Sub Agent locations and ensuring that sub Agent locations are properly branded.


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Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s Degree in business related course e.g. Economics, Social Sciences, Business Administration, IT
  • A minimum of two years’ experience in the banking industry.
  • Excellent marketing skills.
  • Familiarity with Money Transfer services
  • A minimum of two years’ experience in the banking industry.
  • Excellent marketing skills.
  • Familiarity with Money Transfer services.
  • Excellent marketing and people management skills.
  • Familiarity with Money Transfer sub Agent practices, policies and procedures.
  • Familiarity with the Anti-Money Laundering act and other regulatory frameworks.
  • Computer skills
  • Excellent report writing skills
  • Analytical and having attention to detail.

 

NB: Position carries an attractive salary and benefits package.

 

How to Apply:

All suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, P.O. Box 6972, Kampala, Uganda, TWED PLAZA, Plot 22B, and Lumumba Avenue and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

 

Deadline: 6th January 2023

 

NB: Only shortlisted candidates will be contacted directly on Tel. Numbers 0312 222600 or 0414 341275 ONLY.

 

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