Relationship Manager – SME Employment Opportunity – I&M Bank Uganda

  Banking Jobs in Uganda, Business Administration Jobs in Uganda, Finance Jobs in Uganda, Sales and Marketing Jobs in Uganda

Job Title:   Relationship Manager – SME   

Organisation: I&M Bank Uganda

Duty Station:  Arua, Uganda

Reports to: Head SME

 

About US:

I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence.  The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.

 

Job Summary: The Relationship Manager- SME will market the Bank’s products and manage customer relationships through pro-active and consultative approaches with the aim  of acquiring profitable new Banking liability business through the creation, development and maintenance of high quality customer advisory relationships and customer loyalty programmes  towards the realization of the bank’s mission and vision

 

Key Duties and Responsibilities:

  • Identify, generate, convert, and monitor business leads and opportunities into highly profitable clients.
  • Provide tailored advice to customers and produce clear account plans linked to the customer strategy.
  • Maintain and build a portfolio of customers with an acceptable risk to reward ratio, and work within the confines of the risk management framework.
  • Drive and deliver exceptional sales performance by identifying and meeting customer needs through selling and cross selling of SME Products & services.
  • Participate in the preparation of annual marketing plans and strategies for financial products generation to enable achievement of targeted growth objectives.
  • Establish and maintain effective relationships with new and existing customers, establishing their needs and attending on the suitability of services.
  • Provide feedback on effectiveness /review of current customer processes.
  • Ensure that the Bank`s/Regulatory authority, policies and guidelines are complied with at all times.
  • In co-ordination with the Head SME, implement and track customer financial plan.
  • Contribute to the effective launching of new products to ensure favourable market response and optimum build-up of revenue.
  • Build positive working relationships and coordinate activities with other departments to ensure seamless customer service.
  • Ensure Effective and timely customer service delivery.


(adsbygoogle = window.adsbygoogle || []).push({});

Qualifications, Skills and Experience:

  • The applicant must hold a University degree in Business Administration, Finance, Economics or Management.
  • At least five years of relevant work experience in Retail banking.
  • Excellent customer service orientation
  • High level of integrity
  • Excellent communication skills
  • Strong sales/cross-selling skills
  • Good motivational and training skills
  • Strong product knowledge
  • Attention to details
  • Analytical Skills
  • Strong negotiation skills
  • Problem solving abilities
  • Networking skills

 

How to Apply:

All suitably qualified and interested applicants should apply online at the link below.

 

Click Here

 

Deadline: 10th November 2022 by 5:00pm

 

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs

,