Job Title: Relationship Manager (Institutional Banking)
Organisation: I&M Bank Uganda
Duty Station: Kampala, Uganda
Reports to: Head, Corporate Banking
About US:
I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.
Job Summary: The Relationship Manager (Institutional Banking) will build and cultivate relationships with potential/existing Institutional Banking customers and translate those relationships into profitable business for the Bank.
Key Duties and Responsibilities:
- Actively contribute to the formulation and implementation of strategies necessary to acquire and sustain accounts in institutional Banking .
- Primarily responsible for identifying and developing profitable and quality business.
- Obtain higher share of mind from existing and new customers by offering superior services, competitive pricing and flexible product range
- Working actively with the Relationship Team, IT and operations personnel to drive growth of liabilities through sell of various bank products in the Public Sector space.
- Preparing and presenting sales proposals to prospective customers.
- Monitor product development and pricing of competitors. Anticipate market trends and counter competitive pressures.
- Maintain a comprehensive database of existing relationships/prospects.
- Identify customer needs/buyer values and proactively seek to provide products/ services to meet the identified needs.
- Initiate and monitor customer/bank contact at all levels for assigned clients to ensure that highest standards of service are maintained
- Ensure timely resolution of customer complaints and issues.
- Market a portfolio of deposit accounts with the objective of raising Institutional Banking deposits at minimum cost.
- Prepare monthly activity and performance reports for Head, Corporate Banking’s attention.
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Qualifications, Skills and Experience:
- The applicant must hold a University degree in Business Administration, Finance, Economics or Management.
- At least five years of relevant work experience.
- Excellent customer service orientation
- High level of integrity
- Excellent communication skills
- Strong sales/cross-selling skills
- Good motivational and training skills
- Strong product knowledge
- Attention to details
- Analytical Skills
- Strong negotiation skills
- Problem solving abilities
- Networking skills
How to Apply:
All suitably qualified and interested applicants should apply online at the link below.
Deadline: 24th November 2022 by 5:00pm
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