Benefits Officer Jobs – Parliamentary Pension Scheme (PPS)

Job Title:   Benefits Officer   

Organisation: Parliamentary Pension Scheme (PPS)

Duty Station:  Kampala, Uganda

Reports to: Benefits Administration Manager

 

About US:

The Parliamentary Pension Scheme (PPS) was established by the Parliamentary Pensions Act 2007 as a Contributory Hybrid Cash Balance Retirement Benefit Plan for the Members of Parliament of Uganda and the Staff of the Parliamentary Commission. The Scheme is managed by a Board of Trustees, constituted in accordance with the Act.

 

Job Summary:  The Benefits Officer will mainly plan, develop, coordinate implementation of information technology systems and support the Benefits Administration Manager to enhance efficiency in service delivery to members.

 

Key Duties and Responsibilities:

  • Analyze existing systems and procedures and recommend new strategies for improvement.
  • Prepare technical documentation and functional specifications for IT related equipment and systems.
  • Manage the systems of internet, email, intranet and Web based services.
  • Manage data centre operations.
  • Install, maintain and support an effective and efficient information technology infrastructure.
  • Develop and maintain databases for members, validating, analyzing and reconciling member data in line with the relevant policies and procedures.
  • Support processing of member benefits to ensure accurate and timely processing.
  • Keep a log of customer queries and the resultant feedback on such concerns. Handle member queries and complaints.
  • Handle member queries and complaints
  • Support the development of communication content by providing regular service updates, opportunities, success stories etc.
  • Guide and counsel members where necessary.
  • Undertake data entry, filing and archiving of member records.
  • Organize periodic help desks and member on site visits
  • Support member education programs.
  • Any other duties as may be assigned from time to time.


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Qualifications, Skills and Experience:

  • An Honors Bachelor’s Degree in either Actuarial Science, Statistics, Computer Science, Information Technology. Information Systems or Software engineering from a recognized University/Institution.
  • A professional IT qualification in Oracle Database, good working knowledge of Linux and other open-source technologies.
  • At least three (3) years of working experience of IT systems analysis, application development and data analysis.
  • Knowledge of data processing, hardware trouble shooting and enterprise software application.
  • Excellent communication skills.
  • Good interpersonal skills,
  • Excellent planning and organizing skills.
  • Highly innovative, self-driven and result oriented.
  • Should demonstrate proficiency in relevant IT skills.

 

How to Apply:

Applications enclosed in envelopes clearly marked with the job title and addressed to the Chief Operations Manager, Parliamentary Pension Scheme, P. O Box 7178, Kampala. Uganda. Hand delivered applications should be taken to Room No. G 10, Parliamentary Pensions Scheme office, Plot (9-11), Development House, Parliamentary Avenue.

 

Applicants should attach to their applications copies of their National identity Card, Curriculum Vitae stating three (3) Referees, Certified Academic Certificates and Transcripts.

 

Deadline: 18th November 2022

 

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