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Job Title:  Monitoring & Evaluation Officer

Organisation: Center for Victims of Torture

Duty Station: Gulu, Uganda

Reports To: Field Representative

About US:

The Center for Victims of Torture (CVT) is an international non-governmental organization dedicated to providing trauma rehabilitative services to survivors of gross human rights abuses, including torture, CVT was founded in Minnesota, USA with offices in Africa and the Middle East. CVT has provided torture rehabilitation for 13 years to survivors of the Lord’s Resistance Army (LRA) in northern Uganda and in refugees setting in West Nile. CVT clients receive high-quality mental health rehabilitation through individual and group counseling and referrals to other service providers for unmet needs. Services are adapted for cultural relevance and sustainability. Additionally, CVT works to increase mental health service capacity by conducting trainings with partner organizations including staff mental health needs (burnout, stress, secondary trauma) and workshops to increase capacity and respond to trauma or gender-based violence. CVT is also collaborating with partners in activities to promote community cohesion, sustainable peace, justice, storytelling, and healing for survivors of war and violence.

Job Summary:  The Monitoring and Evaluation (M&E) Officer is a member of The Center for Victims of Torture (CVT) program team in Uganda. Under the supervision of the Field Representative and the HQ Evaluation and Research (E&R) Department, the M&E Officer is responsible for collecting and compiling data pertaining to project activities, including confidential clinical data. S/he will implement and maintain data collection systems; monitor the integrity of collected data; provide oversight for the data collection process generally; contribute to reports for a variety of internal and external audiences; and consult with and support program and clinical staff about client progress, program evaluation, and data-related issues. The M&E Officer will provide supervision for the M&E Assistant, and work closely with M&E staff at partner organizations and the HQ Evaluation and Research Department.

Key Duties and Responsibilities:

 10%

Activity Monitoring

• Collaborate with M&E and clinical/program teams to develop and implement systems to monitor ongoing program activities, including consultations, trainings, workshops, advisory groups, clinical supervision, and other activities.
• Design and manage tracking datasets, tools, and systems.
• Coordinate and support activity monitoring with M&E staff at project partner organizations.

Support Collection of Beneficiary Data

• Support clinical and other program staff in collecting data from beneficiaries.
• Work with program staff to ensure adequate procedures are in place to securely and reliably collect, enter, and store confidential beneficiary information, especially as forms are transferred to and from program and M&E teams for data entry.
• Provide training and support on relevant topics; ensure adequate supply of current assessment forms are available; collaborate to integrate data collection schedules into program activities; and other related tasks.

Data Entry and Management

• Enter, clean, and maintain electronic records of client assessments and other evaluation data from psychosocial, mental health, documentation, peacebuilding, and other services.
• Process completed assessment and evaluation forms (submitted by program staff); enter the data into a database; verify that data are correctly entered; detect and resolve data integrity issues.
• Create documentation of computer file folders and location of dataset files.
• Name, organize, and back up data files and folders according to a documented convention.
• Ensure the secure storage of electronic data, as well as paper forms while in possession, according to confidentiality and data protection policies.

Monitor Data Quality

• Monitor data and data collection processes to ensure adherence to data collection protocols, especially for clinical assessment measures.
• Identify problems with data collection, including patterns of missing data, internal reliability, problematic content of particular questions, and so on.
• Perform data cleaning on a consistent basis, according to protocols.
• Collaborate with clinical, research, and administrative staff to identify and resolve data or data systems-related issues.
• Report deleterious or ongoing data-related issues to the Field Representative and CVT E&R Department.
• Ensure that no changes are made to the clinical assessment or evaluation forms without the approval of CVT E&R Department.

Data Analysis

• Analyze and interpret results using SPSS, Alchemer, Microsoft Excel, or other programs for reporting and analysis.
• Accurately calculate frequencies, descriptive statistics, and generate figures or graphs.
• Analyze client psychological symptoms and other outcomes using crosstabs, t-tests, Cohen’s D, and other statistical techniques.
• Devise and conduct analyses as needed to respond to requests to address substantive evaluation or clinical questions.

Reporting

• Contribute to regular reports using M&E data for both internal and external audiences. External audiences include quarterly and annual reports to funding agencies as well as any required national reporting. Internal audiences include monthly reports to the Field Representative and HQ teams, requests from CVT E&R Department, or ad hoc requests from clinical or administrative staff.

Supervision and Technical Support

• Provide support, training, and other capacity development activities for the M&E Assistant and for M&E staff at partner organizations, as needed.
• Provide overall coordination among M&E staff at all project partners to ensure accurate monitoring and reporting on progress towards indicator targets.
• Provide supervision for M&E Assistant.
• Develop and implement a workplan for the CVT M&E team.

Consultation, Collaboration and Communication

• Consult with CVT staff (i.e., admin, clinical, research) concerning data management, data collection, data analysis, or monitoring and evaluation topics as requested.
• Maintain close communication with M&E staff, clinical staff, and CVT E&R Department.
• Participate in programmatic meetings as possible.
• Gain familiarity with CVT’s work with clients and maintain clear understanding of current program activities.
• Gather meaningful questions from clinical and administrative staff concerning our clients and our program. When possible, conduct analysis and present results from CVT data to address such questions.
• Ensure knowledge and experience sharing among CVT and the project partners, providing technical assistance to the project partners as required.

Other Duties

• Participate in other program and organization-wide activities, meetings and trainings.
• Complete administrative responsibilities as required.
• Perform other duties as assigned.

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Qualifications, Skills and Experience:

• The ideal applicant must hold a Bachelor’s degree in program evaluation, social science, statistics, computer science, or a relevant related discipline
• At least three years of work experience, including in program evaluation or data management
• Proven experience in managing M&E systems and teams
• Fluency in written and spoken English and Luo
• Preferred education, experience, certificates, licenses or registrations
• Any professional diplomas, certificates, and/or advanced degrees related to research, data management, or M&E
• Experience with statistical software, such as SPSS
• Experience with online surveys, such as Survey Monkey or Alchemer
• Experience preparing M&E reporting for humanitarian donors
• Experience working with protected health information or with mental health data
• Experience providing supervision, training, and/or mentoring on M&E topics
• Working knowledge of Microsoft Office suite (Outlook, Word, PowerPoint), with advanced knowledge of Excel
• Excellent numeracy skills, including comfort with a range of basic statistics and arithmetic calculations
• Ability to maintain confidentiality
• Excellent written and verbal communication skills
• Excellent skills in organization, attention to detail, and time management
• Ability to cope with stress, including working under pressure to meet deadlines
• Ability to take initiative and adapt to changing circumstances and priorities
• Commitment to and understanding of CVT’s vision, mission, values, and principles
• Ability to travel independently, including to rural communities and work long hours
• Interest in and commitment to human rights
• Proven ability to work as part of a team, including ability to manage interpersonal conflicts
• Proven ability to work independently, accomplishing tasks as designated in workplan

How to Apply:

To apply, submit a resume and cover letter detailing qualifications. Please submit names and contact information for two references who can attest to professional skills and experiences. Application materials should be submitted by email to BAkidi@CVT.ORG

Deadline: 28^th October 2022

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