Job Title: Sales & Customer Service Manager Organisation: UGAFODE…
Junior Business Partner – Support Job Careers – MTN Uganda
Job Title: Junior Business Partner – Support
Organisation: MTN Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Senior Manager – Corporate Performance Management
About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Key Duties and Responsibilities:
Strategy Implementation:
- Lead creation of CPG, HR & Customer Experience sub-divisional strategy in line with overarching divisional goals
- Ensure effective implementation of CPG, HR & Customer Experience sub-divisional strategy by means of providing direction, structure, business plans and support.
- Prepare and update Line and Business heads with key analytics to enable decision making
- To help in the Identification and assessment of risks, within the business
- Assist in the development and implementation of plans to address the risks identified in the business
Budgets:
- Manage CPG, HR & Customer Experience sub-divisional budgets in line with business objectives.
- Manage CPG, HR & Customer Experience project initiative budgets in line with business objectives
Strategic Guidance and insight for CPG, HR & Customer Experience Strategy
- Provide insights and challenge the process to ensure that business plans are more commercially robust from initiation
- Detailed investment appraisals, evaluate business cases and assist in conducting feasibility studies
- Gather and compile economic intelligence through networks to create competitive advantage and enhance shareholder value
- Prepare and update Line and Business heads with key analytics to enable decision making
- To help in the Identification and assessment of risks, within the business
- Assist in the development and implementation of plans to address the risks identified in the business
Project Support
- Review financial viability of proposals and assess business impacts for special commercial projects
- Conduct post evaluation of business cases and assess if the benefits are obtained (CAPEX and OPEX benefits
Customer Service:
- Foster a conducive customer-focused environment and MTN culture
- Obtain operational feedback on Finance services from CPG, HR & Customer Experience Heads
- Aid and support services as maybe requested from CPG, HR & Customer Experience on a case-to-case basis
Reporting
- Comprehensive reporting on detailed operational outputs
- Adhoc reporting to executives and senior management of the business
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Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s degree in Financial and/or equivalent
- Post Graduate degree in Finance and/or relevant professional qualification (e.g., Chartered Accountant) (preferred)
- At least four to seven years of general experience in Financial Analysis in a multinational business environment
- Telecommunications industry experience (preferred)
- Knowledge and understanding of Financial Analysis
- Planning and organizational skills
- People management/Interpersonal skills
Behavioural qualities:
- Complete accountability
- Get it done
- Innovation
- Is culturally aware and adaptable
- Is able to communicate effectively
MTN Uganda Limited has the obligation to safeguard its employees through providing a working environment that is safe and without risk to the health of its employees. MTN has a Vaccination policy for all its employees to be fully vaccinated against Covid-19 in order to work from its offices and premises. Female applicants are strongly encouraged to apply.
How to Apply:
All candidates who wish to join MTN Uganda Limited in this capacity should apply online
Deadline: 7th October 2022
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