Job Title: ICT Support Officer (Fresher IT Jobs)
Organisation: National Building Review Board
Duty Station: Kampala, Uganda
Reports to: ICT Officer
About US:
The National Building Review Board is a government agency under the Ministry of Works and Transport established by the Building Control Act, 2013. The Board is mandated to monitor building developments; ensure that the design and construction of buildings and utilities to which the public is to have access cater for persons with disabilities; oversee, inspect and monitor the operations of Building Committees; hear and determine appeals from persons dissatisfied with the decisions of a Building Committee; and to determine the fees to be charged by urban and district building committees for approval of plans, issue of building permits and occupation permits.
Key Duties and Responsibilities:
- Providing first level resolutions of user concerns and queries
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Maintain and troubleshoot all network and computer related issues
- Monitoring and maintaining the system performance and utilization.
- Responding in a timely manner to service issues and requests.
- Providing technical support across the company (this may be in person or over the phone).
- managing stocks of equipment, consumables and other supplies.
- Setting up accounts for new users
- Repairing and replacing equipment as necessary.
- Testing new technology and system changes.
- Training staff and system users.
Qualifications, Skills and Experience:
- The applicant must hold an Honors Bachelor’s degree in Computer Science, Information Systems, Information Technology or Telecommunications Engineering, Software engineering from a recognized University.
- Professional recognized certifications in the above fields is an added advantage
- A minimum of two years of experience in providing information communications technology (ICT) and Administrative support in a reputable organization
- Advanced computer skills (hardware and software)
- Knowledge of Windows operating systems and Microsoft Office
- Software Development Skills
- Ability to prioritize and manage multiple tasks simultaneously
- System and Creative thinking
- Analytical skills
- Troubleshooting
- Communication skills
- Effective time management skills
- Team player
- Listening skills
- Customer care skills
- Interpersonal skills
How to Apply:
All applications should be addressed to the Executive Secretary, National Building Review Board P.O. Box 7349, KAMPALA UGANDA and submitted online in a single PDF document to [email protected]
Note:
- Applications should be accompanied by latest detailed CV, Copies of certified academic Certificates and transcripts, copy of the National ID, copy of a valid practicing License (where necessary), Valid driving license for drivers, and any other relevant document.
- Only shortlisted applicants will be contacted.
- Late submissions SHALL NOT be accepted.
Deadline: 23rd September 2022
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