ICT Assistant Jobs – Enabel

  Information Technology (IT) and Data Jobs in Uganda, NGO - Non-Government Organisations Jobs in Uganda

Job Title:  ICT Assistant   

Organisation: Enabel

Duty Station: Kampala, Uganda

Monthly gross salary: UGX  4,300,000 and UGX 4,800,000 /=

 

About US:

Enabel is the Belgian development agency. It implements the Belgian governmental cooperation. The agency also implements actions for other national and international donors. With its Belgian and international partners, Enabel provides solutions to address urgent global challenges: Climate Change, Urbanisation, Human Mobility, Peace and Security, Social and Economic Inequalities and Global Citizenship. With 1,800 staff, Enabel manages about 150 projects in twenty countries, in Belgium, Africa and the Middle East.

 

Job Summary:  The ICT Assistant is responsible for business continuity and user satisfaction through ensuring a high-quality and secured ICT Infrastructure, up-to-date user software, and a timely helpdesk service for the representation and other Enabel in Uganda Project Offices.

 

Key Duties and Responsibilities:

  • You ensure the availability and maintenance of the technical equipment in order for all users to have ready functioning equipment to be able to fulfil their job requirements.
  • You manage the software and see to it that all users are informed and trained. This is will enable users to be able to perform their tasks and responsibilities supported by the software programs used within the organisation.
  • You apply the ICT Security protocols, in order to protect the organisation from malware and I.T disasters
  • Provide all needed support to the users in order for the users to timely use software and hardware
  • You ensure availability of I.T systems and network throughout the working day in order to maintain business productivity and high user satisfaction.
  • You create and maintain partnership with vendors, in order to ensure continuity of service




Qualifications, Skills and Experience:

  • The applicant must hold a Degree in Computer Science or Information Technology
  • Certifications in ITILS and Microsoft certifications will be an Asset.
  • At least five years of relevant experience in I.T support in a mid-sized organization.
  • Proven experience in server management, network management and data sharing solutions for offices.
  • Advanced knowledge of windows operating system, Microsoft package; anti-virus software, database management;
  • You have broad and in-depth understanding of the various aspects of international cooperation (context, challenges, strengths, partners, functioning, etc.)
  • Ability to write and identify technical specifications for ICT equipment
  • Good knowledge of software and database applications and ability to work with innovative tools
  • Advanced Knowledge of Microsoft 365
  • Knowledge of digital communication platforms such as websites, on-line collaboration tools, social media
  • Excellent Organisational skills and ability to pay attention to detail;
  • You are very skilled at solving problems and you adopt a solution- and results-oriented approach
  • You commit to the vision, mission and values of Enabel (https://www.enabel.be/content/enabel-vision-mission-values).

 

We offer you

  • An exciting and varied learning experience in an international environment and warm team.
  • A 14-month contract with possibility of renewal or you are included in the recruitment reserve for a period of 3 years.
  • A salary package that comprises the monthly gross salary between UGX 4,300,000 and UGX 4,800,000 which is commensurate with experience and in accordance with our salary scales, medical insurance and a 13th month package paid in December.
  • Our job openings are for all who fulfil the conditions in the job advertisement. Enabel is committed to equal opportunities and diversity in its workforce. Recruitment is solely based on competence

 

How to Apply:

All interested applicants should submit a cover letter clearly and an updated CV (curriculum vitae) of 4 pages maximum using the online application link below:

 

Click Here

 

Deadline: 2nd September 2022 at 11:59 pm (EAT)

 

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