Fresher UN Jobs –  IT Assistant – United Nations World Health Organisation (WHO)

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Job Title:   IT Assistant   

Organisation: United Nations World Health Organisation (WHO)

Duty Station:  Kampala, Uganda

 

About WHO:

The World Health Organisation (WHO) is the directing and coordinating authority for health within the United Nations (UN) system. It is responsible for providing leadership on global health matters, shaping the health research agenda, setting norms and standards, articulating evidence-based policy options, providing technical support to countries and monitoring and assessing health trends.

 

Job Summary:  The Country Office IT Assistant is assigned the following major duties or any other related responsibilities, as may be required

 

Key Duties and Responsibilities:

  • Support users in all application, software and hardware related issues;
  • Respond, in a timely basis, to users’ requests and update the FAQ and QA database accordingly;
  • Record and manage requests using the official Ticket System software
  • Ensure the troubleshooting of computers, printers and other devices;
  • Install, configure and maintain standard desktop configurations;
  • Install and support printers, scanners and other similar devices;
  • Generate and maintain standard desktop configuration images for each model of desktop/laptop;
  • Ensure software and applications’ troubleshooting;
  • Install necessary specific drivers and applications on computers;
  • Contribute to the delivery of end-users’ trainings in office applications, such as Microsoft office suite and other tools;
  • Provide IT support during meetings held in the office;
  • Install and configure mobile devices (smartphones, tablets) as necessary;
  • Support the identification of staff ITM capacity and skills gaps, propose and implement agreed skill enhancement and training measures.
  • Performs other duties as required




Qualifications, Skills and Experience:

The applicant for the United Nations World Health Organisation (WHO) IT Assistant should hold relevant qualifications

 

How to Apply:

All applicants who wish to join the United Nations should apply online at the link below .

 

Click Here

 

Deadline: 18th August 2022

 

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