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Manager, Mobile Banking Jobs – Stanbic Bank
Job Title: Manager, Mobile Banking
Organisation: Stanbic Bank
Duty Station: Kampala, Uganda
Job ID: 80380448_80378643
About US:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in
turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Summary:To create strategic ownership, develop & implement Mobile Banking strategic initiatives to maximize digital uptake/utilization on mobile, revenue generation and continuous customer journey improvement.
Key Duties and Responsibilities:
- Analyse customer behaviour patterns through various parameters to generate insights to increasing revenue and churn forecasting.
- Develop strategies to maximise growth and revenue and budgets to support the plans.
- Develop marketing and campaign plans to grow and increase usage and adoption of the Mobile Banking channels.
- Continuously monitor all drivers for the mobile banking channels’ revenue including but not limited to product sign up by the customers, query and complaint resolution, product uptime
- Track and monitor the financial performance of new and existing channels, including revenue growth, revenue assurance and cost reduction initiatives
Qualifications, Skills and Experience:
- Undergraduate degree in IT, Computer science or a related field
- At least 8 years’ experience in the banking / financial related industry, 5 of which must be in Product Management and sales experience.
- Three years of management experience
- Critical – operational knowledge of Product Management, Channels and\or Digital Banking
Technical Competencies:
- Effective Business Communication
- Stakeholder Management
- Brand Management
- Risk Awareness
- Product Knowledge
Behavioral Competencies:
- Making Decisions
- Developing Strategies
- Articulating Information
- Adopting Practical Approaches
- Interacting with People
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.
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