The Ugandan Jobline

Job Title:   Front Desk Assistant (Fresher Diploma Job Opportunities)  

Organisation: Deloitte

Duty Station:  Kampala, Uganda

About US:

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies.

Job Summary:  We currently have an exciting opportunity for a dynamic individual to join our Internal Client Services – Administration Department as a Front Desk Assistant. This position will be based in our Kampala office in Uganda.

The incumbent will provide effective support to the Administration team while ensuring timely delivery of work in the allocated area.

Key Duties and Responsibilities:

• Receive telephone messages and advise staff or clients.
• Receive clients and visitors and notify relevant department/staff members of their arrival.
• Receive and record incoming hand deliveries, sign for them, and dispatch to the different departments and staff.
• Arrange international and domestic travels through booking flights & taxis for staff and partners.
• Organize for accommodation for incoming staff in liaison with Procurement office.
• Ensure relevant approvals and accountability for all transport.
• Manage the diary/electronic schedule of the Partners/Directors including acknowledging invitations, scheduling appointments, keeping track of all planned meetings that require attendance by the Partners/Directors and ensuring that they are properly briefed on and familiar with the agenda in advance of all meetings.
• Process travel expenses and claims for Partners.
• Perform background research/collect information for various special reports required by the Administration Officer, Partners and Managers and present the findings in a usable form.
• Ensure that the reception area is always kept tidy and that necessary publications are available at the reception.
• Ensure that all outgoing mail/documents are registered and signed for upon pickup by the right recipients.
• Prepare monthly costing of outgoing couriers for re-charging and pass them to the Administration Officer for checking and forwarding to the Finance department before the set deadline.
• Hold letters, cheques, and documents for collection by clients.
• Involvement in supplier’s procurement processes
• Coordinate logistics and planning for special events, conferences, meetings and training on or off-site including booking rooms, preparing presentation materials, ensuring that catering services and other necessary materials are available.
• Provide clerical support by attending departmental (and other selected) meetings, prepare agenda, take minutes and follow-up on the agreed action points.
• Contribute to the development of effective communication and knowledge management systems, including efficient handling of paper flow, storage, retrieval and sharing of information within the department and wider firm, updating departmental procedure manuals and practice guidelines, while maintaining the necessary levels of confidentiality.
• Perform any other tasks as may be assigned by the Administration & Security Officer from time to time.

Qualifications, Skills and Experience:

• The applicant must hold a Diploma in a Business-related field;
• A minimum of two years’ experience in Front Office management/Receptionist, Administration, Personal Assistant or Customer Care role in a large organization;
• Excellent communication skills, both written and verbal;
• Proficiency in Microsoft applications including Microsoft Office Outlook, Word, PowerPoint, and Excel;
• Good interpersonal and relationship building skills; and,
• Be a Ugandan Citizen.

Other Competencies

• Effective interpersonal and relationship building skills;
• Strong focus on delivery;
• Adaptable, managing change and ambiguity with ease;
• Effective use of time, equipment and resources; and,
• Sound problem-solving ability.

Leadership Capabilities

• Living our Purpose – Identifies and embraces our purpose and values and puts these into practice in their professional life.
• Influence – Builds relationships and communicates effectively in order to positively influence peers and other stakeholders.
• Performance drive – Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results.
• Strategic direction – Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities.
• Talent development – Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.

How to Apply:

If you meet the above requirements, please visit our website and apply online: Deloitte East Africa Careers portal at the link below.

Click Here

NB: We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process. Women and Persons with Disabilities are encouraged to apply.

Deadline: 24^th July 2022

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