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Job Title: Telesales Agent (50 Jobs)

Organisation: aYo Uganda Ltd

Duty Station: Namanve Industrial Park, Uganda

Contract: Fixed Term Contract

About US:

aYo uses technology, analytics, mobile and digital channels to make life and hospital insurance accessible and easy to use across the African continent. It is a subsidiary of MTN Group, it offers digital insurance to MTN Subsidiaries.

aYo aims to improve the lives of its clients through financial inclusion, uplifting, and ultimately create a future where everyone uses insurance.

Job Summary:  To sell MTN aYo insurance covers to MTN customers via phone interactions as well as applying the cross – selling and upselling dynamics to meet daily targets as set by the business.

Key Duties and Responsibilities:

• Contact potential clients and sell the MTNaYo insurance services to them in order to expand the
• Grow the customer base.
• Setup customers on the MTNaYo services.
• Resolving customer complaints or disputes.
• Closing sales deals
• Updating customer details in the system
• And any other duties assigned to you by your line manager.

Qualifications, Skills and Experience:

• The ideal candidate should hold a minimum of a Diploma from a recognized University.
• 6 months experience in telesales, sales or customer service.
• Positive attitude towards life in general.
• Strong Telemarketing/sales skills.
• Good negotiation skills.
• Language proficiency (Multi-Lingual). English a must with Luganda or any other dominant local language an advantage.
• Prior training and experience in insurance industry will be an advantage
• Excellent communication skills, especially verbal
• Good interpersonal skills
• Computer literate.
• Ability to work under pressure
• Ability to work in a busy and goal-oriented sales- driven environment.

How to Apply:

All suitably qualified and interested candidates are encouraged to apply by  Email: send your updated CVs & Application letter to recruitment.ug@ayo4u.com copy mariam.nakayima@ayo4u.com Clearly Subjected:  Tele sales Agent

Or

Hand delivery to the Head office

aYo Uganda

Plot 16-18 Wampewo Avenue,

Nyonyi Garden, Kololo Kampala

Note: People around Namanve areas ie Namanve, Bweyogerere , Kireka , Mbuya, Mukono, Seeta, Namugongo etc

Deadline: Open.

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