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Job Title: Receptionist (Fresher UN Jobs)

Organisation: United Nations High Commissioner for Refugees (UNHCR)

Duty Station: Mbarara, Uganda

About US:

The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute of the Office of the United Nations High Commissioner for Refugees is to lead and co-ordinate action for international protection to refugees; seek permanent solutions for the problems of refugees and safeguard refugee rights and well-being. UNHCR has an additional mandate concerning issues of statelessness, as it is given a designated role under Article 11 of the 1961 Convention on the Reduction of Statelessness

Job Summary: The Receptionist will assist in organizing and coordinating the reception area of UNHCR Office. The incumbent has no supervisory role and will always function under the direct supervision of a (Senior) Associate or an Officer who is required to monitor the performance of the incumbent and provide regular guidance.

The incumbent will have internal contacts within UNHCR with staff members and focal points from different units and with external parties for exchange of information and reception of visitors.

Key Duties and Responsibilities:

• Visitors and persons of concern have a full and fair access to UNHCR staff and services while approaching the reception for different purposes and their privacy is respected.
• Receive, screen and assist visitors/clients and escorts them to responsible officer concerned. Adopt tactful attitude to inform and convince interlocutors to accept unforeseen situations, such as waiting longer than expected, meet with a different officer than expected or accepting the cancellation of an appointment.
• Answer to incoming calls and transfer calls to concerned officer and/or take messages or provide general information, understanding the importance and the confidentiality of the issues treated.
• Receive and transmit verbal and written messages to appropriate officer/office/Unit/Department.
• Record the incoming and outgoing mail and manage internal courier distribution, as appropriate. Register/keep records of visitors/clients, as requested.
• Utilise office equipment (telephone, fax, radio, computer—-) when necessary.
• Perform any other clerical duty that may be required.
• Identify which individuals or groups to be prioritized at the reception based on vulnerability and other criteria specified by the supervisor.
• Decide on information contained in the weekly and daily reports submitted to the supervisor.
• Perform other related duties as required.

Qualifications, Skills and Experience:

• At least one year relevant experience with High School Diploma; or Bachelor or equivalent or higher
• Certificates and/or Licenses Not specified. (Certificates and Licenses marked with an asterisk* are essential)
• Desirable Good knowledge of proGres (HCR database for registration of refugees, returnees and displaced persons).
• Functional Skills IT-Computer Literacy IT-IT Refugee Systems & Applications (Functional Skills marked with an asterisk* are essential)
• Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

How to Apply:

All suitably qualified and interested candidates who wish to join the United Nations High Commissioner for Refugees (UNHCR) should apply online at the link below

Click Here

Deadline: Thursday 16^th June 2022

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