Manager International Remittances Employment Opportunity – MTN Uganda Limited

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Job Title:   Manager International Remittances

Organisation: MTN Uganda Limited

Duty Station:  Kampala, Uganda

Reports to: Senior Manager BankTech

 

About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

 

Job Summary:  The Manager International Remittance is responsible for setting the overall product/product line strategy and vision, ensuring timely and robust planning and execution all through the product lifecycle; including, gathering and prioritizing product and customer requirements and finally ensuring the successful deployment of the product in the needed areas. The role is also expected to understand and map customer journeys in order to be able to pre-empt typical demands and cater to them in-time

 

The Manager International Remittance reports to SM BankTech and is an individual contributor. The role maintains liaison with Group Fintech Products & Services team, as and when required

 

Key Duties and Responsibilities:

Strategy Implementation

  • Abide by and execute the functional strategy cascaded by the functional lead
  • Assist in review of the functional strategy and roadmap, in collaboration with the functional lead, to ensure its alignment with the changing dynamics of the internal and external ecosystem
  • Governance

Strategic Meetings

  • Actively participate in strategic meetings, when required
  • Execute OpCo wide transformation initiatives, when required by the functional lead
  • Implement adequate risk mitigation and controls, with directions from the functional lead
  • Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required
  • Assist in the preparation of proposal on change initiatives SLA, policies and procedures, when required

Escalations

  • Escalate issues that will result in severe time, scope, productivity, and cost or resource impact to functional lead

Function Tactical

  • Execute projects initiated in the specific sub-function
  • Abide by the established objectives, targets and budgets for the sub-function, when required
  • Document identified key risks, issues and dependencies and set mitigation actions, with guidance from the functional lead
  • Prepare documentation required for sign-off on tactical changes

Performance

  • Ensure execution in alignment with divisional strategy

Reporting

  • Report on a daily basis to the functional lead relating to progress made within the work area and in accordance with the measurement metrics set by the organisation
  • Report on an ad hoc basis on specific projects, as required

Budgets

  • Abide by function’s budgets in line with business objectives
  • Abide by project initiative budgets in line with business objectives




Qualifications, Skills and Experience:

  • The applicant for the MTN Uganda Manager International Remittances job placement must hold a Degree in any related discipline or its equivalent in area of specialization
  • Relevant post graduate qualification is an advantage
  • Two to three years of total experience in International Remittance or allied field is required
  • Experience in Fintech, banking or Mobile Money is preferred
  • Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred

 

Functional Knowledge:

  • Product design and customization
  • Product pricing
  • Loyalty rewards and offerings design and disbursement
  • Product operations
  • Product strategy and roadmap implementation
  • Quality of Service
  • Product performance
  • Wireframe and use case design

 

Skills:

  • Analytical thinking
  • Continuous improvement
  • Data interpretation
  • Delivery focused
  • Presentation
  • Relationship building

 

Competencies:

Leadership Competencies:

  • Results orientation
  • Committed to making a difference
  • Credibility
  • Building collaborative relationships
  • Engaged management
  • Developing & empowering
  • Influencing, Leadership, Power
  • Sound judgment
  • Strategic planning
  • Risk-taking, Innovation
  • Global awareness
  • Planning and Budgeting
  • Software Development and management
  • Strategic Thinking
  • System Analysis
  • System Design and Integration
  • Telecommunications Technology Fundamentals

 

How to Apply:

All candidates who wish to join MTN Uganda Limited in this capacity should apply online

 

Click Here

 

Deadline: 6th May 2022 at 5:00 pm

 

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