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Job Title:   Billing Administrator (Fresher Jobs)

Organisation: MTN Uganda Limited

Duty Station:  Kampala, Uganda

Reports to: Supervisor – Billing

About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Job Summary:  The Billing Administrator will proactively work with tools and policies in order to prevent/mitigate potential revenue loss in MTN UGANDA’S postpaid client base.

Key Duties and Responsibilities:

• Ensure accurate billing of all Post-Paid Customers
• Accurate billing and timely delivery of bills for all Post-Paid Customers
• Customer Engagement through Multi channels (Email, Phone calls, visits, etc)
• Timely Resolution of Customer billing disputes, queries and inquires
• Update and manage Customer billing profiles on the billing system
• Develop, populate, and analyze management reports periodically
• Manage Service Level Agreements with Internal and External stakeholder

Qualifications, Skills and Experience:

• The applicant for the MTN Uganda Billing Administrator job must hold a Bachelor’s degree in any business discipline
• Two to three years’ experience in a busy customer environment with proficiency in both verbal and written communication
• Excellent Customer management skills, self-motivated with good planning and organization skills
• A good team player, excellent interpersonal skills and is analytical

How to Apply:

All candidates who wish to join MTN Uganda Limited in this capacity should apply online

Click Here

Deadline: 11^th May 2022 at 5:00 pm

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