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Job Title:   Human Resource Officer   

Organisation: Mercy Corps

Duty Station:  Uganda

Reports to: Human Resource Director

About US:

Mercy Corps is an international non-profit organization which implements high-quality, analytical development programmes in very difficult places. Mercy Corps has been operating in Uganda since 2006. It has and continues to implement programs in Acholi and Karamoja sub regions. Mercy Corps is taking a community-led, market driven approach to address poverty and food insecurity needs through interventions that get to the root causes and contributing factors of economic vulnerability. Donors include the United States Agency for International Development (USAID), the European Commission (EC), United States Department of Agriculture (USDA), Swiss Development Cooperation (SDC), Walmart Foundation, SDC, DFID as well as other private donations.

Job Summary:  The Human Resource Officer is a position that will report directly to the Human Resource Director. The HRO will work closely with Mercy Corps’ operations, finance teams, as well as program staffs to provide essential support to the Human Resource Function. The Human Resource Operations Officer will be responsible for executing some daily routine Human Resource Tasks and ensure that these are being addressed in a timely and efficient manner.

Key Duties and Responsibilities:

Leave Management

• Support the Human Resource Director on annual leave planning and ensuring an approved leave plan at the beginning of every year.
• Responsible for leave tracking throughout the leave year and updating the leave tracker
• Ensure the leave uptake is in line with the Leave plan through consistent reminders to team members when leave is due
• Share leave balances with the Human Resources Director on a quarterly basis

Work permits and visa processing

• Liaise with Mercy Corps Uganda immigration consultant on acquisition of work permits, visas and other required documents for expatriates and their families.
• Ensure that all International Staff have the proper working documentation and keep track of expiry dates to ensure prompt and timely renewal of documents.
• Responsible for developing and updating a work permit tracker for all expatriates throughout their contract period.
• Initiate the collaboration and engagement with the relevant expatriates regarding their work permits and visa status.
• Focal point for the external work partners including but not limited to NGO bureau, Immigration and contracted MC consultant.
• Responsible for timely submission of accurate documentation in line with immigration regulations.
• Raise all necessary payments for approval and submit for payment to Finance.
• Initiates the tender process for recruitment of the immigration consultant.
• Payroll and benefits
• Receive and review valid monthly timesheets and submit to Finance within agreed timelines

HR Database

• Responsible for the development and updating of trackers including but not limited to performance management tracker, HR data tracker etc.
• Updating all HR databases and maintaining through the Mercy Corps online HR System (HCM) and hard copy filing.
• Managing the HR data around performance management, training needs, leave management, HCM, immigration and providing information for HR reports.
• Responsible for handling all hard copy leave requests filing for both head office and field-based leave applications.

Recruitment and onboarding

• Assist with the recruitment process by identifying candidates, conducting reference checks and follow up processes such as planning for all the new hires.
• Support with placement and follow up on new field hires to ensure they are well and effectively settling in.
• Provide feedback to the unsuccessful candidates after the interview process is complete.
• Support the planning and onboarding process for all new hires, ensuring timely completion of onboarding documentation.
• Process staff IDs, set up staff email accounts, and manage the onboarding documentation process.
• Support orientations and update records of new staff; share the onboarding/ orientation/ induction Matrix with all managers and follow up on the process for all new staff at the National and field offices

Exit Management

• Provide advise to staff exiting the organisation regarding exit clearances, interviews and exit policies on should be include in the exit package
• Ensuring that all staff exit documents are gathered and filed.
• Compile Exit interview responses, analyze and share with the Human Resource Director for action.

Performance Management

• Support the probationary and annual performance evaluation process by providing timely reminders and follow up with supervisors with adequate notice (2months) prior to the evaluation date.
• Maintain a track record of newly employed staff, and their due dates for confirmation and follow up with respective staff, supervisors, and managers on staff employment status.
• Maintain a track record of performance reviews, capture the staff needs assessment and make training / growth recommendations based on the needs assessments.

Team Support

• Support visits to the field teams as may be required
• Work as a team member supporting the effective functioning of the HR Team
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Any other duties that may be assigned from time to time.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree in Human Resource Management, Organizational Psychology, Business Administration specializing in HR option.
• A Post Graduate Diploma in Human resource Management is an added advantage
• Three to six years of experience in HR Practice, preferably with an International or Local NGO and proven knowledge of HR best practices and standards.
• Deep understanding of Ugandan Labor Laws, regulations, policies, principle, concepts, and practices.
• Efficient HR Administration and people management skills
• Excellent record-keeping and database management skills: Able to exhibit a high level of confidentiality
• A high degree of organizational skills using computer-based tools/software with demonstrated attention to details.
• Strong communication skills including the ability to communicate frequently and effectively in both verbal and written form.
• Proven ability to conduct him/ herself professionally under pressure.
• Must be able to gather and analyze information skillfully.
• Able to communicate effectively with all teams
• Confidentiality
• Conflict resolution and ability to remain productive under stressful situations
• Responsive to all staff
• A good team player with commitment to support the initiatives of the department
• Attention to detail
• Innovative and results oriented

How to Apply:

All candidates should apply online at the link below.

Click Here

Deadline: 9^th May 2022

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