The Ugandan Jobline

Job Title:   Human Resource Lead   

Organisation: Tugende

Duty Station:   Uganda

Department: Human Resource & Administration

Reports To: Head of Human Resources and Administration

Application Start Date: 28th February 2022

About Tugende:

Tugende uses asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Tugende’s core asset finance packages include medical and life insurance, training, safety equipment and digital credit profiles in addition to affordable asset financing for SMEs. By helping clients grow economically and build digital track records of responsibility, we are creating a long-term ecosystem for MSMEs to grow and thrive. Tugende has financed 52,000+ productive asset leases valued at over USD 35 million. The company has 750+ employees serving clients across 23 branches in Uganda and 9 in Kenya.

About This Role: Tugende’s ongoing rapid growth creates immense opportunities for innovation, improvement alongside expansion of core business streams. Because the core business is growing so quickly, the Human Resource department has the challenge and privilege of providing fast and effective support to Tugende as a whole. This includes ensuring Tugende has the right people at the right time, and that all employees have a rewarding work experience while contributing to Tugende’s overall mission of empowering people.

Job Summary:  Implement human resource management policies, systems, and processes and carry out HR administration in line with Tugende HR framework and statutory requirements.

Key Duties and Responsibilities:

The key principal functions of the Human Resource Lead will include:

• Participate in the review of organizational policies, systems, and procedures and provide technical support to staff and departmental heads in line with the Human Resource and Administrative policies
• To provide leadership and technical support to hiring managers to ensure a strategic talent planning and acquisition process such as resource planning, interviewing & selection, placement and induction.
• Manage the performance management process and tools from goal setting, analysis of reports and share data driven reports with recommendations for process improvement and performance decisions
• Manage and own the human resource information system for HR-related documents, reports and other employee related administrative tasks such as contract processing & renewal, benefits administration etc
• Implement the staff learning and development programs in line with Tugende’s objectives and procedures.
• Review on a monthly basis all the payroll in-puts and advise finance on any changes before salaries are affected.
• Provide an excellent employee life cycle experience at Tugende through effectively managing staff grievances, reported indisciplines, induction and other staff cultural related engagements such as company events, staff engagement surveys etc
• Review and implement staff welfare and benefits schemes in line with industry standards and approved internal company budget.

Qualifications, Skills and Experience:

Technical (knowledge and skills) requirements:

• MUST have strong analytical, statistical & database management, advanced Excel, report making skills and command of Microsoft packages and Google Suite.
• MUST have proficiency in using an HR management system
• Knowledge of Applicant Tracking Systems (ATS) for recruitment
• Strong knowledge of Labour regulations and employment equity
• Understanding of general human resources policies & procedures and best practices
• Excellent written and verbal communication skills
• Works well under pressure and meets tight deadlines
• Fantastic organizational and time management skills
• Meticulous attention to detail
• Solid problem-solving and team management abilities
• Outstanding interpersonal skills, ethics, and cultural awareness

Qualification and Work Experience:

• The applicant should possess an advanced degree in Human Resource Management, Industrial/Organizational Psychology, Business Psychology, or any other related field.
• Minimum of 5 years of experience working as a Human Resource Manager in a large established and busy organization.
• Membership of an HR professional body such as HRMAU,MCIPD, SHRM, etc is an added advantage.
• Soft skills that align with Tugende core values

The successful candidate must embrace our shared values at Tugende as a whole:

• We operate with empathy and understanding for everyone (Including: Coach and cheerleader, Dignity, Highly approachable, and Exceptional customer experience; prioritise the customer’s experience)
• We are solutions-oriented (Including: Courage Being proactive, Operational excellence, and Follow-through and ownership)
• We are always growing (Including: Learning, Innovating and striving to improve, Meritocracy; provides opportunity based on merit)
• We have integrity in all decisions (Including: Fair / honest, Good judgement, Critical thinking)
• We work as a team (Including: being Humble, Dependable and Supportive)

Benefits

What will you gain?

• Career Trajectory: This is a senior role with significant potential to grow as the company and the Human Resource Department grows. The person in this role could be promoted to a variety of positions including Head of Human Resources, HR Regional Business Support Manager, Chief of Staff and will get the opportunity to manage HR projects in the East African region and work with great people across multiple countries and teams.
• Learning Points: In this position you will be able to promote a business culture that employees can buy into, so that they become more motivated and work more passionately to make Tugende a success. You will also be able to boost your knowledge and understanding of modern human resource principles and practices and learn more on how to manage key HR functions and legal legislation compliance in the East African region. You will master your stakeholder engagement/management skills in a dynamic environment. You will develop communication, interpersonal, multitasking and planning skills that are useful and transferable to many jobs within Tugende and other organisations and learn how to do research and master different information delivery styles (e.g. the difference in delivery of information to Senior Management and Direct reports).
• Meaningful Work: Tugende’s work gives entrepreneurs the tools to earn a living for themselves and their families. We are helping people take control of their economic future and move up the economic ladder. Help be part of this movement!
• Great Team: Tugende has a smart, fun, and growing team of 750+ Employees. We take our work seriously, but love to joke and have fun. We regularly have fully-paid, voluntary team outings, as well as fun parties for our clients. Our headquarters are in Kampala, and we also have offices in Eastern and Western Uganda.

As part of our regional expansion in East Africa, Kenya is now operational! Beyond geographic growth, Tugende’s future will include multiple asset finance products, and tools to help Tugende to reach millions of customers without losing high touch personal support.

How to Apply:

All candidates who wish to join Tugende should apply online at the link below.

Click Here

Deadline: Open until filled

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs