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UN IT Assistant/Asset Management Jobs – United Nations World Health Organization (WHO)
Job Title: IT Assistant/Asset Management
Organisation: United Nations World Health Organization (WHO)
Duty Station: Kampala, Uganda
About US:
The World Health Organisation (WHO) is the directing and coordinating authority for health within the United Nations system. WHO is responsible for providing leadership on global health matters, shaping the health research agenda, setting norms and standards, articulating evidence-based policy options, providing technical support to countries and monitoring and assessing health trends.
Key Duties and Responsibilities:
Installation, Administration and Maintenance
- Coordinate the installation and maintenance of all ICT hardware and software, according to AFRO ICT standard.
- Ensure uninterrupted and effective ICT services to the office.
- Install and support LAN/WAN and data communications systems as per AFRO ICT Standards (Windows 10 Operating System, Windows 2008/2012 Server, TCP/IP, Ethernet, VPN, PIX, Firewall, Proxy server, Microsoft Exchange server 2010, VSAT, VolP, SNMP. DNS, DHCP, etc…).
- Maintain, troubleshoot, and repair ICT equipment.
- Perform daily server backup of data files.
- Set up and maintain disaster recovery procedures.
- Set up and maintain security of the ICT infrastructure (hacker and virus protection, protection against power failure, fire protection, etc.
- Maintain inventory of ICT equipment and software.
- Administer software and updates.
- Liaise with other UN agencies and external partners on ICT matters.
Reporting
- Make a quarterly report on informatics equipment inventory.
- Provide technical documentation concerning all ICT related activities and update it.
- Make a monthly activity report.
User and Administrative Support
- Provide in-house training/assistance to staff on usage of informatics equipment (computers accessories) programs (software).
- Assist in the design and implementation of database applications and another computer programmes.
- Coordinate the activities of external consultants.
- Act as ICT/AFRO focal point at WHO Country Office level.
Assets
- Ensure accuracy of entries by checking information registered in the CSU Fixed Assets Register.
- Administer the sale of Assets that are no longer in use in accordance with the approval of the WR.
- Supervise periodic physical verification (at least once every biennium) of all WHO Assets and reconcile them against the Fixed Asset register.
- Prepare discrepancies report for management control and financial decision purposes (items not recorded, not found, or disposed of).
- Coordinate the transfer of assets from person-to-person or unit-to-unit and ensure that this is reflected in the central fixed assets
- Supervise the process of disposal of obsolete assets and ensure that assets are disposed of in the best interest of the Organization and those records are updated in the Fixed Asset Register.
- Perform other duties as required by immediate supervisor and WR.
Qualifications, Skills and Experience:
- The ideal applicant for the United Nations World Health Organization (WHO) IT Assistant/Asset Management job should have completed secondary education; supplemented by technical or university courses in computer or information technology systems.
- First level degree in Computer Science, telecommunications or related area would be an asset.
- At least five years of progressive experience in administration of information and telecommunications technologies infrastructure with some years of responsibility work in LAN management.
- Experience in the integrating Voice and Data Communications field: LAN design, maintenance and troubleshooting roster configuration, IP address schemes, internet/tunneling is desired
- Work requires very good knowledge of LAN and TCP/IP networking and other internet based protocols, Windows 10 Professional, Windows 2008/2012 Server, Microsoft Active Directory; Good knowledge of E-mail system’s administration (Exchange Server 2010 and Microsoft Office365); Good knowledge of computer security including firewall and Virus protection; Good knowledge of Data backup and Disaster Recovery procedures (Veritas Backup Exec is the software used);
- Good knowledge of Database programming with visual Basic;
- Good knowledge of the Administration of telecommunication systems including Cisco Unified Communications Manager (Call Manager) ;
- Ability to analyze and troubleshoot problems;
- Demonstrated ability to identify and solve technical problems in difficult circumstances. ability to write technical documents.
- Use of Language Skills: Essential: Excellent knowledge of the English. Desirable: Knowledge of French or other UN language.
WHO Competencies:
- Teamwork
- Respecting and promoting individual and cultural differences
- Communication
- Producing results
- Respecting and Promoting Individual and Cultural Differences.
How to Apply:
All candidates are encouraged to apply online through the World Health Organization career portal at the link below.
Deadline: 18th March 2022
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