The Ugandan Jobline

Job Title:  Sponsorship Systems and Capacity Building Coordinator

Organisation: World Vision International

Duty Station: Kampala, Uganda

Reports to: Sponsorship Manager

About US:

World Vision Uganda is a Christian Relief, Development and Advocacy Non-Government Organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 41 districts in Uganda. World Vision is committed to the protection of children and we will not employ people whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. “Our Vision for every child, Life in all its fullness.  Our prayer for every Heart, the will to make it so.”

Job Summary: To effectively Manage National Child Sponsorship Data and Information system, Technical Capacity Building   , Global  and Local Sponsorship initiatives and  reporting within the partnership policies , standards and guidelines in line with child wellbeing.

Key Duties and Responsibilities:

Systems Technical Management and Support

• Manage Child Sponsorship technical and Business systems within the World Vision Set standards and guidelines.
• Provide Capacity for Area Programs, Clusters and National Office on how to use the sponsorship Horizon systems and hard wares (computers, mobile devices and other sponsorship gadgets).
• Monitor and support proper configuration and utilization of sponsorship systems and hardware’s and ensure timely and smooth transferring and remission of Child Sponsorship data.
• Check, test and confirm new sponsorship equipment’s compatibility and utilisation.
• Collaborate with the Nationaland cluster Sponsorship system users and follow up the timely assigning of correspondences – Annual Progressive Reports and Christmas Cards in tosystem.
• Identify challenges and Support to develop solutions to operational challenges.
• Conduct Horizon system mapping and provisioning of Sponsorship staff, communities and Area Programs.

Maintenance of Sponsorship Systems

• Monitor and report on Sponsorship Systems performance and Functionality and support reconciliation processes, system Upgrade to new versions and raise tickets for issues beyond National Office
• Carry out periodical systems hardware maintenance in cluster / AP offices through timely remote virtue support and field visits to resolve systems challenges
• Ensure Installations & reinstallation of Sponsorship systems and Horizon for all Area Programs is accomplished in accordance to operating procedures and partnership standards.
• Support and guide staff and volunteers to ensure security of child information, data backup and hardware.
• Carry out routine AP reviews/field support and maintenance of sponsorship computer databases and hardware and recommend appropriate actions for system
• Partner with ICT and GC to resolve technical service tickets raised by the clusters

Capacity Building

• Develop and Monitor National Sponsorship Capacity Building Plan and guidelines
• Conduct periodical Sponsorship Systems and Business Capacity building trainings and orientations to staff and volunteers
• Lead the staff training in Sponsorship Basic Training, SBO, Managing for Sponsorship Excellency and all Sponsorship Virtue training on E compass
• Develop / Update / adapt Sponsorship Systems Training materials and user guides on sponsorship systems and related business processes.
• Facilitate sponsorship systems and business trainings in collaboration with sponsorship coordinators and respective clusters.
• Coordinate Global and Support Office initiatives trainings and roll out across the Area Programs

System quality Assurance

• Facilitate Periodic RC Data reconciliation and Managing variance with Global Centre and Support Office support
• Conduct and support National and GC upgrades and data migrations trucking and reporting trends and informing management on decision making
• Monitor Sponsorship Horizon business processes at National office liaising with ADP’s /clusters such as printing out variance reports, Child Status Reports, Project reports, as well as tracking of images and videos
• Conduct Periodical Community and staff mapping and reconciliations / relocations for transitioning and transferred staff
• Lead Partnership Sponsorship Initiatives, Innovations and continuous improvement
• Facilitate Systems Pilots capacity building trainings on ongoing and new sponsorship system initiatives in collaboration with CESP Coordinators, GC and EARO.
• Take inventory of agreed and approved National, GC / EARO sponsorship initiatives and support their rollout
• Implement, Monitor, and report on new partnership systems initiatives and provide appropriate actions.
• Develop Issue Logs and inventories, Learnings and document best practices for sharing
• Provide technical support for field digital transformation, data and monitor its implementation providing necessarily actions.

Reporting and Data Management

• Generate, Consolidate and share National Horizon monthly, quarterly and annual Sponsorship Performance National Dashboard analysed per AP, Region and share with Management by 20th of every Month
• Generate and Share quarterly RC Wellbeing Reports with management and TP leads

Qualifications, Skills and Experience:

• The ideal candidate must hold a University Degree in Information Technology, Computer Science or related field from a recognized university. Other qualifications in computer networking, information security and database systems will be an added advantage.
• Certification and knowledge in data base management, A+, MCDST, ECDL, MCSE, CCNA are added advantage
• At least three years’ experience in Computer Systems and operations, Data base management
• Ability to identify training needs among staff
• Highly developed interpersonal and communication skills
• Must be a committed Christian, able to stand above denominational diversities.
• Effective in written and verbal communication in English
• Able to Perform other duties as required

How to Apply:

All suitably qualified candidates are encouraged to submit your application and complete Curriculum Vitae by applying online through visiting World Vision International’s e-recruitment jobs portal at the web link below.

Click Here

Deadline: 24^th March 2022

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