Regional Agent Liquidity Manager Employment Opportunity – Wave Mobile Money

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Job Title:    Regional Agent Liquidity Manager

Organisation: Wave Mobile Money

Duty Station:  Northern Uganda

 

About US:

Wave Mobile Money is building a cashless Africa – starting in Senegal, Cote d’Ivoire, Uganda & now in Mali. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave.

 

Job Summary:  We’re looking for an Agent Liquidity Manager who’s resourceful and excited about getting things done. You will deputize the country lead in charge of liquidity and be responsible for structuring and deploying strategies across Uganda to offer optimized cash-flow solutions and anticipate liquidity demand for optimal operation of the money transfer product.

 

Key Duties and Responsibilities:

  • Build and lead a skilled team capable of responding to the fast-growing Wave environment – this role will manage at least 15 field liquidity staff.
  • Develop necessary materials for a sustainable and structured liquidity department
  • Be on top of the liquidity status nationwide, especially in the assigned region.
  • Develop relationships with our bank partners
  • Identify priority areas and develop innovative solutions to Wave’s liquidity needs.
  • Coordinate and lead the team to implement strategy and achieve planned OKRs in agent ops within the assigned regions
  • Supervise super agents/Premium agent officers and cash officers under your management and manage their day to day activities
  • In liaison with People Operations, properly recruit and onboard Super/Premium agent officers and cash officers by providing corresponding material and appropriate training with best practices.
  • Properly monitor your team daily to detect any wrongdoings or theft and report any risks proactively.
  • Prepare weekly/monthly reports on your team’s performance.
  • Conduct field research and investigation for the liquidity team
  • Assist your team to ensure the requested job is completed by providing the adequate support needed, including timely communication.
  • Resolve the biggest problems blocking the unit’s performance and impact.
  • Other duties may be assigned from time to time through your line manager.




Qualifications, Skills and Experience:

  • The equivalent of a Bachelor Degree – A secondary degree in Finance, Accounting, Business Management, or comparable field
  • Five years of experience as a liquidity manager.
  • 2+ years experience in managing a team, preferably in cash movements/cash-in-transit
  • Language: Strong proficiency in English and other local languages
  • Willingness to travel 50% of the time in Uganda
  • High proficiency with spreadsheets, graphs/charts, and cash management tools.
  • Experience in Cash in Transit and management of mobile money liquidity in the field is of added advantage.
  • Understand the liquidity challenge in a rapidly scaling agent network and the approaches to ensuring adequate liquidity.
  • Have strong analytical skills
  • Good at process documentation and effective at knowledge transfer
  • Are adaptable and a creative thinker, and willing to iterate and fail quickly
  • Communicate effectively and often, both in writing and in-person, to the point of over-communication
  • Think from first principles (basic theoretical form) about how things should work
  • Think about culture and process from the users’ perspective
  • Have led a team whose role was to ensure the efficient day to day running of an agent network
  • Demonstrate tenacity and a willingness to go the distance to get something done
  • Have broad experience in Cash in Transit and management of mobile money liquidity in the field.
  • Knowledge of the Uganda, northern region terrain

 

How to Apply:

All interested and qualified candidates should apply online at the link below.

 

Click Here

 

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