Job Title: Human Resources Business Partner
Organisation: ENGIE Energy Access (EEA)
Duty Station: Kampala, Uganda
Reports to: Human Resources Manager
About US:
ENGIE Energy Access (EEA) is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.2 million customers and more than 6 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.
Job Summary: The Human Resource Business Partner is tasked with ensuring alignment between business operations and the HR practices and objectives. This role is also responsible for delivering a people driven service, aligning both people management and company needs to help drive our vision, mission and values at ENGIE Energy Access.
Key Duties and Responsibilities:
Employee Experience
- Provide an excellent internal customer experience by creating clear channels for employees within your oversight group to raise questions or concerns, an empathetic approach to addressing these, with a quick turnaround time to resolution.
- Lead the response to any disciplinary HR issues, either disciplinary or emergency-related for employees in your oversight group.
- Support the team through facilitation, tools development, coaching, and escalation where needed to ensure they receive regular performance reviews, have a positive working relationship with their manager, know how to navigate and envision their career path at Energy Access, and troubleshooting challenges that they are facing.
Recruiting/Talent Sourcing and onboarding
- Develop and execute workforce plans, provide exceptional candidate experience, and build and maintain a candidate pipeline through networking.
- Regularly review appropriateness of job contents within your oversight for all new and updated job descriptions, prior to submitting for job grading or advertising.
- Be the point person to run all Job adverts with the relevant platforms as required
- Collaborate with managers to ensure an exceptional onboarding experience for new joiners
- Track employee exits and manage the offboarding process while ensuring a good experience for the exiting employees.
Engagement, and Team Culture
- Prepare the team for annual employee engagement surveys
- In response to the engagement feedback, work to implement initiatives from the engagement survey
- Hold regular check-ins with the teams, could be through call or in person whenever possible. Aim to have field visit each quarter
- work to understand the unique perspective of the team, their needs and priorities, in order to improve their interaction and morale
- Drive and follow up with managers for quarterly team recognitions
- Support the team with access to bank loan facilities
HR Operations & Process improvement
- Prepare contracts for new joiners and ensure they are duly signed
- Provide storages of contracts with no access to unauthorized persons
- Ensure accurate information of your oversight team in the HRIS
- Track all employees on performance improvement plans and monitor closure/exit.
- Monitor the performance improvement process and ensure that governance and documentation standards are adhered to.
- Maintain clear and detailed knowledge of the industry trends, best practices, and labor laws.
Strategic HR initiatives
- Play a critical role in supporting the execution of team annual and bi-annual reviews.
- Work with the learning and development team to assess training needs of the team.
- Promote a learning culture within your oversight team by supporting team members to sign up for available opportunities
- Follow up to ensure your leaders in your team and embrace a culture of providing meaningful feedback to their teams
- Contribute to the teams annual strategic plans by sharing ideas, insights and following through to ensure the required projects are executed.
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s degree from a recognized institution
- Three years of Talent or HR experience
- Exposure to recruiting practices to support all recruiting efforts which are extensive as we continue to grow consistently
- Must possess excellent communication and interpersonal skills
- Proven organizational skills and the ability to succeed in a fast-paced environment
- Proven ability to take initiative, think on your feet, and make well thought through and fast decisions
- Experience building relationships with customers, candidates, and/or internal departments
- A track record of demonstrating a strong work ethic, integrity and personal accountability
- Demonstrated ability to be consultative, persuasive, and diplomatic
- Ability to manage and lead teams
- Comfortable working with micro soft office and google dox (excel, PP, Word)
- Language(s): English
How to Apply:
All candidates should apply online at the link below.
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