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Job Title:   Human Resources Business Partner   

Organisation: ENGIE Energy Access (EEA)

Duty Station:  Kampala, Uganda

Reports to: Human Resources Manager

About US:

ENGIE Energy Access (EEA) is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.2 million customers and more than 6 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

Job Summary:  The Human Resource Business Partner is tasked with ensuring alignment between business operations and the HR practices and objectives. This role is also responsible for delivering a people driven service, aligning both people management and company needs to help drive our vision, mission and values at ENGIE Energy Access.

Key Duties and Responsibilities:

Employee Experience

• Provide an excellent internal customer experience by creating clear channels for employees within your oversight group to raise questions or concerns, an empathetic approach to addressing these, with a quick turnaround time to resolution.
• Lead the response to any disciplinary HR issues, either disciplinary or emergency-related for employees in your oversight group.
• Support the team through facilitation, tools development, coaching, and escalation where needed to ensure they receive regular performance reviews, have a positive working relationship with their manager, know how to navigate and envision their career path at Energy Access, and troubleshooting challenges that they are facing.

Recruiting/Talent Sourcing and onboarding

• Develop and execute workforce plans, provide exceptional candidate experience, and build and maintain a candidate pipeline through networking.
• Regularly review appropriateness of job contents within your oversight for all new and updated job descriptions, prior to submitting for job grading or advertising.
• Be the point person to run all Job adverts with the relevant platforms as required
• Collaborate with managers to ensure an exceptional onboarding experience for new joiners
• Track employee exits and manage the offboarding process while ensuring a good experience for the exiting employees.

Engagement, and Team Culture

• Prepare the team for annual employee engagement surveys
• In response to the engagement feedback, work to implement initiatives from the engagement survey
• Hold regular check-ins with the teams, could be through call or in person whenever possible. Aim to have field visit each quarter
• work to understand the unique perspective of the team, their needs and priorities, in order to improve their interaction and morale
• Drive and follow up with managers for quarterly team recognitions
• Support the team with access to bank loan facilities

HR Operations & Process improvement

• Prepare contracts for new joiners and ensure they are duly signed
• Provide storages of contracts with no access to unauthorized persons
• Ensure accurate information of your oversight team in the HRIS
• Track all employees on performance improvement plans and monitor closure/exit.
• Monitor the performance improvement process and ensure that governance and documentation standards are adhered to.
• Maintain clear and detailed knowledge of the industry trends, best practices, and labor laws.

Strategic HR initiatives

• Play a critical role in supporting the execution of team annual and bi-annual reviews.
• Work with the learning and development team to assess training needs of the team.
• Promote a learning culture within your oversight team by supporting team members to sign up for available opportunities
• Follow up to ensure your leaders in your team and embrace a culture of providing meaningful feedback to their teams
• Contribute to the teams annual strategic plans by sharing ideas, insights and following through to ensure the required projects are executed.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree from a recognized institution
• Three years of Talent or HR experience
• Exposure to recruiting practices to support all recruiting efforts which are extensive as we continue to grow consistently
• Must possess excellent communication and interpersonal skills
• Proven organizational skills and the ability to succeed in a fast-paced environment
• Proven ability to take initiative, think on your feet, and make well thought through and fast decisions
• Experience building relationships with customers, candidates, and/or internal departments
• A track record of demonstrating a strong work ethic, integrity and personal accountability
• Demonstrated ability to be consultative, persuasive, and diplomatic
• Ability to manage and lead teams
• Comfortable working with micro soft office and google dox (excel, PP, Word)
• Language(s): English

How to Apply:

All candidates should apply online at the link below.

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