The Ugandan Jobline

Job Title:   Project Assistants (Case Management Supervisors) – Child Protection (2 Job Placements)

Organisation: LWF World Service

Duty Station:  Uganda

About US:

LWF World Service is the humanitarian and development arm of the Lutheran World Federation. We are a widely recognized, international, faith-based organization working in over 20 countries. We seek to bring people of all backgrounds together in the common quest for justice, peace, and reconciliation in an increasingly complex and fragmented world.

Job Summary:  The Case Management Supervisor will provide grassroots support to caseworkers during case management, case plan implementation, monitoring and documentation of Unaccompanied & Separated children, generate reports in different forms and share data as per the information sharing protocol and assumes the responsibilities given under the purpose in accordance with a well-defined framework of policies and procedures under immediate supervision.

Key Duties and Responsibilities:

Management;

• Manage the use, maintenance and technical support of ProGres databases, overseeing data collection, entry and verifications
• Generate and submit all standard reports including all weekly reports and statistical data reports to the Senior Child protection Officer.
• Undertake the documentation and data management for Unaccompanied and Separated Children as per the procedure and standards.
• Enhance smooth processing and production of Unaccompanied and Separated children information as need.
• Support Caseworkers to input all case management forms into the interagency child protection database, give feedback and follow-ups on additional information from the persons submitting the forms to, ensure efficient data capture processes.
• Review case reports and monitoring statistics with the Senior Child Protection Officer; setting for case follow-ups, closure and identifying gaps as appropriate.
• Update all Unaccompanied & Separated Children information and status and produce their information using ProGres.
• Analyse and respond to report requests from all respective partners as per the protocol.
• Regular archive and backup database system to ensure security of databases; perform database administrator functions
• Support entry of information and Assign database codes to new individual cases in an organized and accurate manner
• Ensure confidentiality of all children information.

Technical and Capacity Building;

• Enhance and train staff and partners in ProGres and children child protection.
• Support other response staff on unaccompanied and separated children in relation to service provision within the refugee operation.
• Maintain standards for child participation, including data confidentiality.
• Support the Senior Child Protection officer and M&E Assistant in establishing and maintaining a Monitoring and Evaluation system relating to case management.
• Ensure that all technical information pertinent to ProGres is obtained, documented and disseminated to staff as required.
• Enhance synergies within the communities to achieve integration and attainment of regional objectives.
• Establish and liaise closely with UNHCR, OPM and partners agencies regarding documentation of unaccompanied and separated children to ensure and. promote a coordinated approach to case management.

Case management

• Schedule and supervise case management meetings at least every two weeks. Share minutes of case management meetings with team and senior CP management.
• Conduct weekly supervision meetings with all caseworkers, providing technical advice on cases and psychosocial support to caseworkers. Facilitate peer-to-peer support groups where appropriate.
• Support individual cases where required and provide regular monitoring of all aspects of case management services.
• Ensure staff gaps and training needs do not result in gaps in support to individuals in case management, and address such issues with senior management
• Review staff caseloads to ensure they are manageable and share challenges with Senior Child Protection Officer.
• Monitor timescales for response, decision-making, placement, follow-up and review of cases.
• Ensure access to material and further technical support and set eligibility criteria for material and other support.
• Review and analyze trends in the caseload to inform programming
• Conduct regular case file audit and check that protocols and principles are respected.

Others

• Undertake other related duties as may reasonably be assigned by the Supervisor.

Qualifications, Skills and Experience:

• The applicant for the Case management supervisor job placement should preferably hold a Bachelor’s Degree in Social work and Social Administration, Social Sciences, Community Psychology, Development studies or any related fields.
• At least two or more years’ experience working with database systems especially CPIMS/ProGres on case management and child protection programming in an NGO context
• Prior exposure and experience with integration / mainstreaming of child protection, case management, unaccompanied and separated children
• Working knowledge of humanitarian industry including sphere standards, NGO code of conduct and humanitarian charter.
• Must have no history of violation of Children’s rights,
• Team player, excellent communication skills (verbal and written), as well as interpersonal & negotiation skills and Must possess a valid riding permit.

How to Apply:

All interested candidates for this vacancy should submit their applications through the LWF Website;

Click Here

NB: Only shortlisted candidates will be contacted

Deadline: 22^nd February 2022

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