Job Title: Specialist API & Applications Dev-Operations
Organisation: MTN-Uganda
Duty Station: Kampala, Uganda
Reports to: Manager IT Operations
About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The main purpose of this role is DevOps especially in API frameworks, Inhouse Applications, Reporting frameworks and any assigned systems/applications.
Key Duties and Responsibilities:
- DevOps: Design, implement and support applications as per Business requirements
- To provide L2 and L3 operational maintenance and support for Open API, other API frameworks, reporting frameworks and assigned applications
- To attend to incidents, work orders, problem tickets, changes etc. pertaining the relevant applications/systems assigned
- Ensure optimization of the assigned IT applications to meet company KPI-s and customer expectations
- Development of technical documents including Standard operating procedures, troubleshooting guides
- Derivation of trends in performance from statistics as well as from customer complaints so as to provide long term solutions to problems identified
- Actively collaborate with other Business functions to understand their pain areas and come up with improvement plan
- Serve MTN UG’s customers and provide solutions to customer problems to improve the customer experience
- Matrix management across Information systems and business units
- Working with multiple vendors and business units
- Execute any assignments that may be assigned from time to time at management’s discretion.
Qualifications, Skills and Experience:
- The applicant for the MTN Uganda Specialist API & Applications Dev-Operations career opportunity should hold a Bachelor’s Degree in Computer Science, Information Technology, Software Engineering or related field
- Five or more years of experience in a busy IT environment with at least 3 of those in Dev Ops
- Three years of experience in software development and maintenance of applications
- Four years’ experience in UNIX shell scripting
- Experience in variety of programming languages
- Database Management Skills – Oracle, SQL server, MySQL, PostgreSQL, Hadoop
- Shell scripting/Programming
- Unix/ Linux System administration
- Basic IP networking knowledge
- Software Development and management
- Reporting
- Analytical Thinking
- Business Process Design and Reengineering
- Decision Making
- Information Management
- Problem Solving
- Project Planning and Control
- Strategic Thinking and Planning
- System Analysis, Design and Integration
- Telecommunications Technology Fundamentals
- Results orientation
- Credibility
- Building collaborative relationships
- Engaged management
- Influencing, Leadership, Power
- Risk-taking, Innovation
How to Apply:
All interested candidates who wish to join MTN Uganda should apply online at the link below
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