Senior Manager Large Enterprise Job Opportunities – MTN Uganda

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Job Title:  Senior Manager Large Enterprise

Organisation: MTN Uganda

Duty Station:  Kampala, Uganda

Reports to: General Manager EBU

 

About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

 

Job Summary:  To lead a Direct Sales team including Key Account Managers in driving the business Sales strategy and targets in key verticals through implementing robust customer acquisition and retention initiatives.

 

Key Duties and Responsibilities:

  • To increase MTN Market share through segment growth, new account (Key Prospect conversion) as well as acquisition, development & maintenance of current accounts (Key Accounts – KA and Other Buying Accounts –OBA)
  • To increase sales and usage of value-added services in the market place with specific reference to assigned sector/vertical.
  • To develop and implement a sales plan to achieve budgeted sales.
  • To maximize service levels to clients.
  • To build strong relationships with existing and new customer base.
  • To manage, develop and discipline were necessary staff in the assigned sector.
  • Develop and implement MTN sales strategy in line with overall Company Business Plan
  • Introduce and implement initiatives that are targeting Improvement in customer satisfaction and retention levels.
  • Drive the MTN Business strategy for penetrating of competitor accounts to increase MTN market share with specific reference to the Government sector.
  • Manage the implementation of company policies and procedures regarding direct sales management.
  • Introduce differentiators into the industry with special reference to the corporate sector
  • Develop MTN Business ambitious strategy for new business development
  • Develop and expand sales operations in the entire country by promoting out MTN’s products and services.
  • Manage the performance and development of Account Managers, Administrators and sales engineers enhance their engagement levels and ensure maximization of their potential in generating business results.
  • Develop and manage sales Budget with the mandate of maintaining customer satisfaction as well as customer retention and growth.
  • Liaise with commercial teams to ensure that knowledge of new developments and offerings is disseminated to the sales team and that customer issues/problems are dealt with promptly and to the satisfaction of the customer.
  • Carry out periodic segment reviews and make relevant and specific recommendations for improvement.
  • Track sales regularly and generate periodic reports on sales volume growth and profitability of the sales activities within the business segment.
  • Identify new sales opportunities and focus the sales effort to capitalize on such opportunities.
  • Optimize sales and penetration into key accounts within the region
  • Ensure that Sales Managers and Regional Managers receive the levels of support they require to operate efficiently and effectively
  • Participate as members of cross-functional project team, as and when required.





Qualifications, Skills and Experience:

  • The ideal candidate must hold a B. Com / Sales & Marketing / BBA/Engineering or equivalent.
  • A Post graduate Degree or Diploma or Professional qualification in a business-related discipline is an added advantage
  • More than 5 years in a fast-paced multinational company in a highly competitive industry dealing in semi-durable high-tech goods that require after-sales service.
  • Experience in an ICT environment.
  • At least 5 years’ experience in relationship management, sales and/or marketing role in a service industry.
  • Business and Financial skills
  • Excellent negotiation skills
  • Excellent people skills
  • Leadership skills
  • Strategic and analytical skills
  • Management skills
  • Planning
  • Reviewing
  • Motivating
  • Coaching
  • Performance management
  • Communication skills
  • Budgeting and budgeting principles
  • Presentation skills
  • Financial and margin management skills (Risk management)
  • Integrity
  • Creativity
  • Persuasiveness
  • Team player

 

How to Apply:

All interested candidates who wish to join MTN Uganda should apply online at the link below

 

Click Here

 

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