The Ugandan Jobline

Job Title:  Manager Agent Banking

Organisation: PostBank Uganda Ltd

Duty Station:  Kampala, Uganda

Reports to: Head of Distribution Channels

About US:

PostBank Uganda Ltd is a government-owned bank regulated by Bank of Uganda under the Financial Institutions Act, 2004. The bank focuses on the mass market with operations spread across the country. The bank is growing and enhancing its services.

Job Summary: To Identify, negotiate, build and manage Master Agent partnerships and their distribution Agent Outlets

Key Duties and Responsibilities: 

• Coordinate recruitment, training, administration and management of existing and future Bank Agents across the country.
• Track, record and Report activities carried out on a Daily, weekly and Monthly basis and provide guidance on specific actions to improve .
• Plan and implement a routine Master Agent visitation tool kit for the field Teams to ensure close contact with the Master Agents.
• Meet specified weekly and monthly target of number of Master agents to recruit to the network by conducting the activities of field teams.
• Responsible for managing the quality of the Master Agent network across the country. This involves capitalization and recapitalization drive.
• Drive Agent visibility by ensuring that recruited Master Agents are branded in line with the Bank’s branding guidelines.
• Develop a good networking relationship with the Master Agents to ensure that the top line numbers are achieved.
• Coordinate with the Manager, Agent Operations to ensure timely support to the Bank Agents
• Responsible for liquidity management across the Agent network.
• Organize training and retraining events for incoming and existing agents.
• Evaluate performance, delegate responsibility and authority. Follow up to ensure proper performance of the Agent network.
• Forecast long and short-range market potential in the various parts of the country.
• Prepare activity reports.
• Perform any other duties as may be assigned from time to time.

Qualifications, Skills and Experience:

• The ideal candidate should have a Business degree in Finance, Commerce, Business Administration, Economics, Statistics, management, or any relevant field.
• Possession of a Certified banking qualification or master’s degree in a relevant field would be an added advantage.
• Business Acumen
• Team Leadership (supervision)
• Critical thinking, analytical, attention to detail and problem-solving skills.
• Good verbal and written communication skills
• At least five years’ experience in Banking, telecom or similar environment of which 2 must be in a supervisory role.
• Must have an in-depth understanding of agent banking operational processes, product features, pricing, benefits, positioning, design and promotions.
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to build functioning working relationships across organizational, corporate, and cultural boundaries.
• Ability to demonstrate positive image and role model PBU’s values and leadership behaviors.
• Must be a person of impeccable integrity

How to Apply:

All interested and qualified candidates should send applications to Chief HR & Admin Officer, PostBank Uganda. Send application to hr@postbank.co.ug  with job title as subject, accompanied with copies of relevant academic documents.

The Following Documents Should Accompany The Application Strictly Online

• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.

Note: Only Shortlisted candidates will be contacted.

Deadline: 16^th November 2021

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