Information & Communication Technology (ICT) Officer NGO Jobs – Samaritan’s Purse

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Job Title:  Information & Communication Technology (ICT) Officer

Organisation:  Samaritan’s Purse

Duty Station:  Kampala, Uganda

 

About US:

Samaritan’s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan’s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

 

Job Summary: The Information and Communication Technology (ICT) Officer supports the general ICT functions related to hardware, software and networks in Samaritan’s Purse Uganda (SPUG).

 

Key Duties and Responsibilities: 

  • Manage, maintain, and support SPUG’s ICT equipment and collaborate with local service and equipment providers.
  • Ensure that all security software is up to date.
  • Install new software as per Samaritan’s Purse ICT requests; install local and network printers.
  • Ensure redundant on-site and off-site backups of mission critical and legally required auditable data as needed; ensure staff computers are backing up.
  • Troubleshoot hardware, software and network issues in collaboration with SP international HQ.
  • Maintain awareness of local legal ICT requirements and ensure compliance of SPUG with the same. Provide support and train users on ICT software and equipment provided by the organization.
  • Ensure and maintain a stable internet connection for each site that requires one; monitor networks and report issues to the international headquarters.
  • Provide supervisors with weekly status updates.
  • Ensure proper assets dispatch to users and assets tracking for inventory purpose. Ensure proper storage of IT equipment.
  • Conduct all activities in the most cost-effective and efficient manner, in coordination with team members, other departments and in line with SPUG, government and donor policies and best practices.
  • Participate in morning devotions and maintain a strong Christian witness to colleagues, project stakeholders, project beneficiaries, and the general public.
  • Any other duties as assigned.





Qualifications, Skills and Experience:

  • The ideal applicant must agree with and uphold the mission and objectives of the organization.
  • Bachelor’s degree in ICT or related field; training in networks, support & hard-/software maintenance.
  • At least three (3) years’ experience in similar role within the NGO sector
  • Strong communication skills, with experience in training facilitation. Proficient in Microsoft Office packages (Excel, Word and PowerPoint).
  • Proactive, adaptable and results-oriented; good critical thinking and problem solving skills.
  • Ability to plan, organize, manage time, and meet deadlines in an ever-changing environment. Trustworthy, with the ability to handle sensitive information and maintain confidentiality.
  • Willingness to travel to the field. A generous and serving spirit.
  • Commitment to empathy, integrity, responsibility, transparency and efficiency.

 

How to Apply:

All interested and qualified candidates please submit CV and cover letter (ONLY) by email to ugandahr@samaritan.org or in hard copy to Samaritan’s Purse Uganda, Plot 11 Luthuli Avenue, Bugolobi.

 

Deadline: 19th November 2021 at 4:00pm

 

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