The Ugandan Jobline

Job Title:    Fraud Monitoring Officer

Organisation: Wave Mobile Money

Duty Station:  Kampala, Uganda

About US:

Wave Mobile Money  is building a cashless Africa – starting in Senegal, Cote d’Ivoire, Uganda & now in Mali. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave.

Job Summary:  The Fraud Monitoring Officer for Wave Uganda  will monitor our system and determine if transactions occurring are valid fraud risks to Wave, Wave customers, and agents. You will use your critical and analytical thinking to perform extensive research and decide on escalating alerts. You will report to our Fraud Risk Lead.

Key Duties and Responsibilities: 

• Actively contribute to the development of monitoring alerts based on risk assessment of emerging risks
• Conduct initial analysis of transactions to determine if the transactions are authentic or suspicious and indicative of fraud
• Identification of unusual transaction trends and flagging them for further investigation
• Document case closure or escalation depending on the results of the analysis
• Close alerts on concluded investigations.
• Assist the AML compliance officer to identify and flag suspicious transactions for AML compliance and reporting
• Keep up to date with industry emerging risks related to Money Laundering and fraud.
• Testing data inputs used by the transaction monitoring system as well as evaluating the effectiveness of alerts
• Other duties may be assigned as the business may require.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree or above in Statistics, Finance, Accounting, Risk Management, Business & Economics, or comparable fields
• Three years of relevant experience in mobile money, banking, or other financial sectors
• Two years of experience in Big data analytics or Data/Trend monitoring
• Audit Firm work experience will be an added advantage)
• Proficiency in spoken and written English. Fluency in a local language would be an advantage.
• You might be a good fit if you.
• Have strong analytical skills
• Have attention to detail.
• Are self-motivated and able to work under pressure.
• Proven track record of identifying suspicious activity
• Have strong computer applications skills.
• Communicate effectively and often, both in writing and in-person, to the point of over-communication.
• Are detail-oriented and seek to achieve excellence in everything you do.
• Have participated as a team player in achieving key results.
• Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.
• Are willing to go the distance to get something done.
• Adjust quickly to changing priorities and conditions.

How to Apply:

All qualified applicants should fill out the form below, and upload a resume plus a cover letter, both written in English, describing your interest in Wave and the role. We review applications on a rolling basis.

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NB: Wave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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