10 Telesales Officer Job Vacancies –  Platinum Credit (U) Ltd

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Job Title:  Telesales Officer (10Job Vacancies)

Organisation: Platinum Credit (U) Ltd

Duty Station:  Bukoto, Kampala, Uganda

 

About US:

Platinum credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda,

Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product

available to formally employed persons working in the Private Sector. Platinum

Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

 

Job Summary:  To procure sales through telephone communication

 

Key Duties and Responsibilities: 

  • To enhance customer service and company image.
  • To interest customers in taking repeat loans from Platinum Credit (U) Ltd.
  • To get referrals from existing customers for more customers.
  • To process loans for customers who are contacted and express interest in loans.
  • To help grow retail sales for our branches by referring to them customers contacted within their regions.
  • Demonstrate and deliver professional, effective and efficient customer service.
  • To make after sales courtesy calls to establish customer satisfaction.
  • To procure sales in the various products offered by the company.
  • Customer retention service
  • Winning back churned customers/inactive customers
  • Onboarding new customers
  • Any other duties as may be assigned from time to time.





Qualifications, Skills and Experience:

  • The ideal applicant must hold at least a Diploma in sales, marketing or a business-related field from a recognized institution.
  • Ability to close sales
  • Ability to resolve customer complaints relevant to PCL
  • At least six (6) months experience in Tele-Sales.
  • Knowledge of Office Administration.
  • Minimum age 23 years old and Maximum of 30 years old.

Other attributes

  • Above average people skills/soft skills (includes listening skills, stress management)
  • Analytical capabilities for report writing purposes
  • Integrity and ability to both work in and lead a dynamic team
  • Verbal and written communication skills.
  • Good knowledge of company credit/lending policy
  • Team player who can manage people efficiently in a changing environment.
  • Good computer and database skills
  • Ability to plan, multi-task and manage time effectively

 

How to Apply:

All those interested candidates submit your application, detailed CV and testimonials to the address below;

The Human Resource Manager;

Platinum Credit (U) Ltd

Send your application by; Email to: careers@platinumcredit.co.ug

 

Deadline: 12th November 2021 at 5:oopm

 

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