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Implementation Manager Employment Opportunity – Standard Chartered Bank (StanChart)
Job Title: Implementation Manager
Organisation: Standard Chartered Bank (StanChart)
Duty Station: Kampala, Uganda
About US:
Standard Chartered PLC is a British multinational banking and financial services company headquartered in Hong Kong, China. It operates a network of over 1,700 branches and outlets (including subsidiaries, associates and joint ventures) across more than 70 countries and employs around 87,000 people. It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services. Despite its UK base, it does not conduct retail banking in the UK, and around 90% of its profits come from Africa, United Kingdom, United States and the Middle East. Standard Chartered Bank Uganda is the longest established international bank in the country; the first branch was opened in August 1912. We had 11 branches up to 1972 and retained only one branch during the turbulence of the 70s. In 1998 we acquired 4 branches of former Cooperative Bank in November 1999. Standard Chartered Bank Uganda today has a network of 11 branches in Kampala, Jinja, Mbale, Mbarara and Gulu. Standard Chartered Bank Uganda has 29 ATMs and over 600 staff.
Job Summary: The role’s principal function is to take responsibility and accountability for complex Cash & Trade Implementations within the Country. The client base includes Large Corporate clients, who have exacting standards and expect the highest levels of best practice, standards, and discipline around implementations.
The role requires a person who can execute the business strategy for the Implementation function at Country Level.
The person needs to be an expert in Cash & Trade products and project management, understand the overall TB business strategy ensuring key programmes are supported and embed within the function as appropriate. The continuous drive to improve deal cycle times to enhance revenue realisation is key.
The role is client facing and relationships with clients need to be developed and nurtured to ensure the function remains aligned to client needs. Expertise and a track record of complex project management is a key requirement as well as managing change management. Additionally, sound industry experience coupled with an ability to analyse clients’ individual needs. Collaboration and co-operation are hallmarks of success as the jobholder often needs to bring together multiple internal parties (Relationship, Sales, Product, Operations, Service) and find innovative solutions to complex requirements.
Key Duties and Responsibilities:
Strategy
- Work closely with clients and internal parties to ensure long- and short-term Cash & Trade Implementation strategies are developed to fulfil client requirements.
- Form part of Deal teams and provide RFP/RFI responses on implementation components.
- Align to Bank initiatives.
- Work with the Country Head of Implementation and TB in defining the country strategy and support digitisation strategy and a future development roadmap for iPROMPT.
- Critically review expected revenue and deal size at the deal hand over stage and take responsibility for ensuring revenue assumptions are validated.
Business
- Support the business by developing strong client relationships throughout the sales cycle and help to identify additional cross sell opportunities
- Maintains appropriate commercial balance between needs of clients and long-term profitability / efficiency of the business
- Develop robust switching proposition materials
- Ability to provide thought leadership to clients and internal parties in respect to Cash and Trade Implementation strategies.
Processes
- Embed PMI standards into Implementation Management.
- Monitor client survey feedback and implement appropriate actions in response
- Ensure consistency of approach and collateral within the country.
Risk Management
- Adherence to laws and regulations, internal risk and compliance policies and ORF.
- Completion of all mandatory risk and compliance training including e-learning.
- Adherence to the iPROMPT governance process.
Governance
- Deliver effective governance, oversight, and controls within the role and, if necessary, oversee changes in these areas
- Maintains awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Delivers ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
Qualifications, Skills and Experience:
The applicant for the Standard Chartered Bank Implementation Manager should hold relevant qualifications, skills and experience
How to Apply:
All candidates should apply online at the link below.
Deadline: 9th November 2021
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