UN Jobs – Associate Human Resources Officer – United Nations Regional Service Centre Entebbe (RSCE)

Job Title:  Associate Human Resources Officer

Organisation: United Nations Regional Service Centre Entebbe (RSCE)

Duty Station:  Entebbe, Uganda

Job Opening Number: 21-Human Resources-RSCE-162530-J-Entebbe (R)

Grade: NOB

About US:

The Regional Service Centre Steering Committee is the decision-making body for RSCE, in compliance with General Assembly resolutions, United Nations Secretariat rules and regulations, strategic guidance from United Nations Headquarters and oversight bodies. The Steering Committee consults with the Global Field Support Strategy Implementation Coordination Team, as required.


Key Duties and Responsibilities: The Associate Human Resources Officer will be responsible for the following duties:

  • Manage the determination and implementation of benefits and entitlements of RSCE Clients mission staff covering life and career events from pre-appointment to beyond separation.
  • Accountable for ensuring transparency, accuracy and assuring full compliance with Staff Regulations and Rules.
  • Accountable for the integrity, transparency and equity of the management of RSCE resources, particularly the contracts, benefits, and entitlements management.
  • Advise clients’ missions on benefits and entitlements, staff rules and regulations, HR guidelines and promotes collaborative and client-oriented approach, sharing knowledge and best practice.
  • Advise client missions on matters related to benefits and entitlements, fostering partnerships with them.

Administration of entitlements:

  • Administer, certify and approve the processing of benefits and entitlements in full compliance with Staff Regulations and Rules.
  • Determine, verify and approve financial entitlements related to contracts such as appointments, reassignments, and ongoing entitlements.
  • Administer and provide advice on salary and related benefits, travel, and social security entitlements.
  • Streamline payment and entitlement procedures to deliver optimal client service
  • Make accurate determination of entitlements of personnel transactions
  • Ensure timely processing and approving payments.
  • Ensure accurate processing of financial entitlements to reduce recoveries, advances and other exceptional payments.
  • Ensure full transparency of the administration of Benefits and entitlements.

Human Resources:

  • Identify areas for improving processes and HR policies and developing the RSCE business requirements to maximize efficiency and simplify procedures.
  • Monitor the work of the Human Resources Assistants in carrying out human resources administrative transactions including preparation of personnel actions and processing of contracts.
  • Make recommendations to improve HR policies and guidelines as related to the Service Lines.
  • Enhance work efficiency through constant evaluation and analysis of human resources processes.
  • Recommend, create and maintain knowledge management for benefits and entitlements.
  • Ensure that Umoja contains accurate and comprehensive and comprehensive coverage of benefits and entitlements.
  • Continuous learning and development for human resources staff by keeping abreast with HR best practices.
  • Conduct training courses on Benefits and Entitlements.
  • Supervise the maintenance the human resources filing system.


  • Identify and analyze staff development and career support needs and design programmes to meet identified needs.
  • Provide input and support to further development of and implementation of the service lines.
  • Provide induction orientation and briefing to new staff members in the service lines.
  • Provide high quality, timely and accurate service to client missions.
  • Perform any other duties as required.

Qualifications, Skills and Experience:

  • The ideal candidate for the United Nations Regional Service Centre Associate Human Resources Officer job placement should hold an advanced University Degree (Master’s degree or equivalent) in human resources management, social sciences, business or public administration, social sciences, education or in a related field is required. A First-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting is desirable.
  • At least two years of progressively responsible experience in human resources management, administration or related area is required.
  • Two years of work experience in HR Service Centre processing payroll/human resources management, including experience in HR benefits and entitlements, recruitment and HR systems is required.
  • Experience in human resources management, administration or related area at the national, or international level is desirable.
  • Languages: fluency in English is required; and knowledge of French is desirable.


  • Professionalism: Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
  • Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
  • Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.


How to Apply:

All qualified and interested candidates who wish to join the United Nations in this capacity should apply online at the link below.


Click Here


NB: The United Nations does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). The United Nations does not concern itself with information on applicants’ bank accounts.


Deadline: 15th September 2021

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