Training Officer Job Opportunities – Insurance Training College (ITC)

Job Title:    Training Officer

Organisation: Insurance Training College (ITC)

Duty Station:  Kampala, Uganda

Reports to: Senior Training Officer


About US:

The Insurance Training College (ITC) of Uganda was established in 1964 as the training arm of Uganda’s Insurance sector. The College is recognized under the Insurance (amendment) Act 2011, which came into force in 2011 as the Insurance Institute of Uganda (IIU) and by the Insurance Act 2017 which transformed the Institute into the Insurance Training College of Uganda, a public tertiary institution. ITC is licensed by National Council for Higher Education (NHCE) and all its Programmes are accredited and recognized by NCHE.


Job Summary:  The Training Officer shall support the coordination of students’ training activities and programmes in line with the training and institutional needs.


Key Duties and Responsibilities: 

Student Counselling and Career Guidance Support

  • Guide students on the admission requirements, selection of course units, fees policies & deadlines among others.
  • Compile literature & design fliers that provide information on the various programmes conducted by the College & guide students regarding their career choices.
  • Support the department in conducting insurance career initiatives in schools, institutions or bodies were there is potential to attract new students to the College.
  • Participate in developing initiatives that aim at promoting growth in student numbers.

Training, Monitoring and Evaluation of programmes

  • Assist the Senior Training Officer in the administration and management of online/physical lectures and other learning activities.
  • Support students’ online experience by providing trainings in the use of online systems.
  • Conduct evaluations of the trainings conducted each intake, analyse the data & submit reports to guide future decision making.
  • Participate in market research that contributes to identifying new areas of training & programme development.
  • Organize for workshops or seminars that may be arranged by the department.

Development and Maintenance of Training Materials

  • Work in close consultation with the Senior Training Officer, assist in the designing of training materials for the different programmes.
  • Research new technologies and incorporate them in prevailing training materials for proper maintenance, update, and system upgrades to facilitate the training programs.
  • Ensure that the curriculum used is accredited by the National Council for Higher Education.

Administrative Support

  • Provide secretarial support to the Training deparment i.e. draft appointment letters, memos, requisitions, procurements, filing & maintenance of departmental files
  • Assist the Finance department in the collection of students’ fees.
  • Respond to clients queries regarding the College’s programmes in a timely manner.
  • Provide support to the Admissions & Examinations Units when called upon.

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s degree in Education or Management or Business related field from a recognized Institution of Higher Learning.
  • An insurance qualification will be of added advantage.
  • At least four (4) years of relevant work experience in a similar position with a reputable organization.
  • Any work experience in a training institution/department will be of added advantage.Required Competencies (Knowledge, Skills & Abilities)
  • Coordination skills
  • Team player
  • Strong Communication and Interpersonal skills
  • Flexibility to working long hours
  • Computer skills
  • Analytical, with a creative mind

How to Apply:

All candidates should send their applications enclosing photocopies of Academic certificates, CVs and three professional referees should be sent/delivered to the address below;

The Head Human Resources & Administration,

The Insurance Training College, Block A Victoria Office Park,

Plot 6/9, Okot Close P. O. Box 4184, Kampala. Uganda

Deadline: 27th September 2021 by 2:00pm

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