No Experience Customer Service Jobs – KYC Operations Officer – ABSA Bank (formerly Barclays Bank UK)

Job Title:   KYC Operations Officer (No Experience Customer Service Jobs)

Organisation: Absa Group Limited

Duty Station:  Kampala, Uganda


About US:

Absa Group Limited (formerly Barclays Bank UK) is a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.


Job Summary:  The KYC Operations Officer will be tasked with updating of customer instructions and data on the core banking systems ( flex cube and kamls as instructed by the customer.


Key Duties and Responsibilities: 

  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards.
  • Understand and manage risks and risk events (incidents) relevant to the role.
  • On request from Compliance and other support functions, process requests received on email such as blocking, unblocking, memo, hold instructions, and advise source team accordingly.
  • Respond to queries sent to the ABUG KYC Contact Centre as assigned from time to time.
  • Screening of all customer account closure instructions to ensure compliance standards are met and proceed to close accounts as per customer request.
  • Maintenance and delivery cheque books on Fcr
  • Be involved in training of front office colleagues on the account maintenance process and requirements
  • On a daily basis, provide MI to line manager for account amendments processed and their fate giving details of errors found.


Qualifications, Skills and Experience:

  • The applicant for the ABSA Bank KYC Operations Officer job should hold relevant qualifications


How to Apply:

All suitably qualified and interested candidates who wish to join ABSA Group in the aforementioned capacity should apply online at the link below.


Click Here


Deadline: 7th August 2021


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