UN Travel Assistant Job Vacancies – United Nations Regional Service Centre Entebbe (RSCE)

Job Title:    Travel Assistant (UN Job Vacancies)

Organization: United Nations Regional Service Centre Entebbe (RSCE)

Duty Station: Entebbe, Uganda

Job Opening Number: 21-Administration-RSCE-158222-J-Entebbe (M)

Reports to: Client Services Officer

Grade: G6


About US:

The Regional Service Centre Steering Committee is the decision-making body for RSCE, in compliance with General Assembly resolutions, United Nations Secretariat rules and regulations, strategic guidance from United Nations Headquarters and oversight bodies.  The United Nations Regional Service Centre in Entebbe (RCSE) is United Nations Peacekeeping office based in Entebbe, Uganda that provides services, such as administrative, logistics and information and communications technology to various United Nations missions.


Key Duties and Responsibilities: Within delegated authority, the Travel Assistant will be responsible for ensuring, or carrying out the following duties:

  • Provides information about frequency of air services and provides advice to staff and consultants on the most direct and economical airfare rates for such travel as permitted by the rules and regulations.
  • Provides information on rates and travel schedules for specific itineraries, as requested for budgeting purposes for programme managers.
  • Makes bookings on the Global Distribution System (GDS), ensures the least expensive fares are used including UN discounts when issuing the tickets by the travel agency, requests Travel Management Contractor (TMCs) to obtain space on flights when required through the airline contacts, obtain group fares, initiates issuance of tickets.
  • Arranges for changes or cancellations requested by travelers and reissue tickets, including obtaining reimbursement from airlines, where applicable.
  • Converts departure and arrival times, as needed, and identifies class of accommodation corresponding to the nature of the travel.
  • Examines and pre-audits the official itineraries of staff members, civilian police and military staff, as stated in the travel authorization, in order determine air travel cost entitlement of the proposed official travel of the mission personnel and ensures conformity with established rules, regulations and relevant directives.
  • Advises Administrative Office of more efficient and cost-effective routings with regards to more complicated staff itineraries and assists them in making travel plans to take advantage of the benefits to be derived from advance purchases or special promotional fares.
  • Advises substantive offices, travelers, plus mission personnel, International Uniformed Personnel (IUP) focal points and Permanent Missions of arrival information of travelers where required, requesting arrangements to be made accordingly for traveler.
  • Performs other duties as required.

Qualifications, Skills and Experience:

  • The applicant for the United Nations Regional Service Centre Entebbe (RSCE) Travel Assistant job placement must hold a High School Diploma
  • A minimum of seven (7) years of experience in airline reservations and ticketing including fare construction, identifying difficult and complicated routes at the lowest possible fares are required.
  • Having experience in Supervisory level of an IATA accredited travel agency is desirable.
  • Experience in administration of a broad range of travel related entitlements and benefits using Systems Applications and Products (SAP) or Enterprise Resource Planning (ERP) software e.g. Umoja or similar platform is required.
  • Experience in application of United Nations or similar international organization’s Staff Rules and Regulations in an operational environment is required.
  • Experience in a shared services center is desirable.
  • Languages: fluency in English is required. Knowledge of French is desirable.



  • Professionalism: Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. [Add gender indicator here].
  • Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
  • Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.


How to Apply:

All suitably qualified and interested Ugandan candidates should send their applications through the United Nations online portal at the link below.


Click Here


Deadline: 15th July 2021


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