Fresher Personal Banker Job Vacancies – Orient Bank

Job Title:  Personal Banker

Organisation: Orient bank

Duty Station:  Kampala, Uganda

Reports to: Head of Risk


About US:

Orient bank is a leading Private sector commercial bank in Uganda since 1993


Job Summary: To market the Bank’s products through pro-active and consultative approaches with the aim of acquiring profitable new Banking business.


Key Duties and Responsibilities: 

  • Address walk-in NTB Clients (any segment) sales needs, gener¬ate pull from catchment campaigns and word of mouth.
  • Activate NTB clients, set up and educate clients on remote channel usage i.e. Internet Banking, Fast Pay, Contact Center, ATM.
  • Explain respective banking proposition that fits their Customer’s need/s and broaden the conversation to include all products.
  • Ensure required documents for account opening/ activation are available.
  • Conduct KYC, Open account/activate products & Tag clients to the right segment.
  • Fulfil basic service needs and pass on rest to CSO.
  • Listen and understand the needs of the clients.
  • Explain proposition that fits customer needs (respond to client needs and do next best conversation).
  • Make referrals for specialized needs.
  • Pre-identify employees from employers targeted by WPB.

Qualifications, Skills and Experience:

  • The ideal candidate must hold a Bachelor’s Degree preferably from a recognized university.
  • A post graduate degree or a professional qualification will be an added advantage.
  • At least two years Banking experience.
  • In-depth knowledge of banking industry
  • Knowledge of banking products
  • Understanding KYC
  • Knowledge of Credit and Marketing
  • Interpersonal skills
  • Effective communication skills
  • Interpersonal skills
  • Effective communication skills


How to Apply:

All interested candidates who meet the criteria indicated above are requested to send their applications, and updated Curriculum Vitae to the following email:


Deadline: 29th July 2021


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