Relationship Manager Chinese Employment Opportunity – Ecobank Uganda Limited

Job Title:    Relationship Manager Chinese

Organisation: Ecobank Uganda Limited

Duty Station: Kampala, Uganda


About US:

Ecobank Uganda Limited is the leading commercial bank offering wholesale, retail, transaction banking services and products to individuals, governments, financial institutions, multinationals, international organizations, medium and small enterprises.


Job Summary:  The Relationship Manager Chinese is the single point of contact for the Chinese Desk segment, and is expected to deliver or exceed targets of assigned segment by successfully delivering tailor-made financial solutions to the client by leveraging on bank’s capabilities (products and services) while maximising returns.


Key Duties and Responsibilities: 

  • Client Acquisition – Generate and convert most leads into highly profitable clients and execute the agreed number of quality sales calls per week to target customers.
  • Customer Management – Is a core / priority bank trusted advisor for a designated number of clients, is expected to learn from past client experience to tailor client engagement, produce clear account plans linked to customer strategy; and thus, create and deliver landmark deals.
  • Cross selling – Identify business opportunities to bring in product partners to sell multiple products to clients (lending, transactional banking, and FX) to clients
  • Risk Management – Maintain and build a portfolio of clients with an acceptable risk/ reward ratio, and work within the confines of the risk management framework e.g., KYC, due diligence.
  • Client team Management – Work with and develop positive relationships and coordinate activities with other employees in the branch network, Customer Experience Department, Credit Department, Operations and Technology Department to ensure seamless service to the customer.

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s degree in a business-related course.
  • Minimum of four years working experience in financial services and the banking industry with specific responsibility for retail sales management and marketing activities.
  • Strong analytical skills including financial statement analysis, competitive analysis, segmentation analysis and statistical analysis; experience with data gathering and data analysis.
  • Excellent verbal and written communication skills.
  • Experience in writing and delivering fact-based presentations and recommendations to senior management.
  • Strong Microsoft Office skills.
  • Demonstrated good retail banking knowledge
  • Strong Mentoring & Coaching Capabilities
  • Self-motivated
  • Communication with superiors, peers and subordinates
  • Demonstrated sense of urgency


How to Apply:

All candidates should send their applications with updated CVs to:


Deadline: 30th June 2021


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