Regional Manager Job Careers – DFCU Bank

Job Title:    Regional Manager

Organisation: DFCU Bank

Duty Station:  Kampala, Uganda

Reports to: Head of Branch Distribution


About US:

DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.


Job Summary:  Reporting to the Head of Branch Distribution, the Regional Manager will implement and execute work plans with respect to Business growth, portfolio quality, customer experience, people management in the assigned region so as to achieve the regional set targets.


Key Duties and Responsibilities:  

  • Provide leadership and direction to the assigned Branches in order to achieve set targets for the region.
  • Set branch targets for business growth (Liabilities, Assets, NII, Active accounts Profitability) and monitor performance to achieve set targets.
  • Monitor and ensure compliance of set policies and procedures in branches under jurisdiction are adhered to ensure that they return acceptable audit and risk assessment ratings.
  • Monitor the portfolio and liaise with branch managers to ensure that PAR and NPAs are kept within the acceptable levels.
  • Communicate strategy changes to direct reports and non-direct reports and ensure that all strategies are executed, targets are set and signed off and periodical reviews happen on time.
  • Monitor service delivery to ensure that excellent customer experience standards are maintained in the Branches.
  • Conducting regular customer visits to enhance relationship management and retention and growth of the business wallet.
  • Continually assess employee skills, identify gaps, and arrange training where needed, in consultation with the HR department.
  • Plan, coordinate and monitor branch logistical needs like staff, capital items and operational materials in line with the budget and business needs.
  • To set and agree targets for staff, review their performance regularly and take action to remedy under target performance.
  • Work out a leave plan for the region, ensure its diligently followed and institute proper succession planning for business continuity.
  • Assist Branch managers in the development, implementation, and support of branch training plans so that staff members are able to meet and/or exceed their individual performance targets.
  • Liaise with the Branch Managers to identify and develop career path opportunities for staff within the regions.
  • Liaise with Branch Managers to inculcate a culture of discipline in order to have a high performing team.
  • Monitor performances, meet regularly with direct reports to discuss progress and barriers to performance success in order to manage outcomes.

Qualifications, Skills and Experience:

  • The ideal candidate for the DFCU Bank Regional Manager job placement must hold a Bachelor’s Degree in any discipline.
  • Six years of working experience in a Bank with at least 3 years as a branch manager in a large branch.
  • Manager function or related areas.
  • Strong leadership skills.
  • Four years of experience in managing people.
  • Excellent communication skills – both written and oral.
  • Good /high level engagement & negotiation skills.
  • Excellent Credit Appraisal & Analysis skills.
  • Good understanding of the SME Segment.
  • Strong knowledge of the Bank’s products, systems, personal and business banking & corporate goals/objectives.
  • Excellent Customer service, interpersonal and negotiating skills.
  • Strong Industry and business acumen.
  • Excellent problem solving and decision-making skills.
  • Good leadership, performance driving & teambuilding skills.
  • Good understanding of risk management and mitigation techniques.
  • Excellent stakeholder management skills.


How to Apply:

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business to the email address indicated below;


dfcu Bank is committed to give equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300391.


Deadline: 2nd July 2021


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