35 Experience Teller Jobs – Banking Assistants – Finance Trust Bank (FTB)

Job Title:    Banking Assistant (35 No Experience Job Opportunities)

Organisation: Finance Trust Bank (FTB)

Duty Station:  Arua Branch, Bugiri Branch, Busia Branch, Central Branch, Entebbe Branch, Gomba Branch, Iganga Branch, Ishaka Branch, Jinja Branch, Kabarole Branch, Kalangala Branch, Kalerwe Branch, Kampala Road Branch, Kamuli Branch, Kamwenge Branch, Kapchorwa Branch, Kapchorwa Road, Katwe Branch, Kayunga Branch, Kikuubo Branch, Kitintale Branch, Kumi Branch, Lugazi Branch, Lwengo Branch, Masaka Branch, Mbale Branch, Mbarara Branch, Mukono Branch, Nakivubo Branch, Nansana Branch, Nateete Branch, Ntungamo Branch, Owino Branch, Pallisa Branch. Soroti Branch, Tororo Branch, Uganda

Reports to: Branch Accountant


About US:

Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 400,000 depositors and over 23,000 borrowers, through a network of 35 branches country wide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.


Job Summary:  The Banking Assistant will receive deposits, pay customers’ withdrawals on request, attend to customer complaints and balance cash at the end of day.


Key Duties and Responsibilities: 

  • Receive cash and Cheque deposits from customers in line with the cash management policy.
  • Pay out cash to customers in line with the cash management policy.
  • Receive and verify cash from strong room/ reserve every morning in line with the cash management policy.
  • Balance cash at the end of the day in line with the cash management policy and procedures.
  • Conduct money transfer transactions in line with the money transfers policy.
  • Receive and attend to customers’ inquiries, complaints and requests in line with FTB policies.
  • Open customer accounts in line with the account opening procedures.
  • Enter the customer details, photos and signatures into the system in line with account opening procedures.
  • Grow the customer base by cross selling FTB products to them.
  • Record, forward suggestions from customers and follow up in line with customer care strategy.
  • Provide documents used in banking to customers in line with FTB policies and procedures.
  • Receive and enter ATM, CRB and other applications in line with the FTB policy and procedures.

Qualifications, Skills and Experience:

  • The ideal candidate for the Banking Assistant job must hold a Degree or Diploma in Accounting/Business Administration or other business related qualification obtained from a recognized institution.
  • A Credit Pass in Mathematics and English at Ordinary level education.
  • Working knowledge of Banking software.
  • Experience working as a Cashier in a busy organization will be an added advantage.
  • Demonstrated computer literacy is a MUST.
  • Ability to speak indigenous languages is necessary.
  • High integrity and sense of confidentiality.
  • Good Communication skills.
  • Good interpersonal and team work skills.
  • Willingness to work outside the Central business district of Kampala.


Position carries an attractive salary and benefits package.


How to Apply:

All suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, Plot 115 & 121, and Katwe. P.O. Box 6972, Kampala, Uganda, and email it, as well as photocopies of academic testimonials, and a CV to jobs@financetrust.co.ug. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.


Deadline: 14th May 2021


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