2 Fresher  Restoration of Family Links (RFL) Focal Person NGO Jobs – Uganda Red Cross Society (URCS)

Job Title:   Restoration of Family Links (RFL) Focal Person (2 Fresher Jobs)

Organisation: Uganda Red Cross Society (URCS)

Duty Station: Uganda

Reports to: Administratively to the Branch Manager and technically to the respective RFL Programme Officers


About US:

Uganda Red Cross Society (URCS) is the leading National Humanitarian Organization in Uganda and a member of the International Red Cross and Red Crescent Movement.


Job Summary: The Restoration of Family Links (RFL) Focal Person will be responsible for implementation of the RFL Programme in the respective Refugee Settlements/Branch Offices. The position will also be responsible for supervising the volunteer RFL Assistants in the Refugee Settlements/Branch Offices.


Key Duties and Responsibilities: 

  • Prepare and submit personal work plans for activities to the RFL Programme Management and Branch Manager;
  • Ensure that clients requesting for Red Cross Restoring Family Links Services are adequately informed about the existing services;
  • Prepare and submit to the RFL Programme Management and Branch management updates and other situational information arising from the settlement;
  • Ensure that the different RFL services are available for clients who need the services;
  • Ensure that the RFL phone services are available for clients in need;
  • Ensure that the RFL phone service is well monitored and guidelines adhered to;
  • With support of the URCS teams, conduct RFL dissemination to targeted audiences;
  • Receive, collect and deliver Red Cross Messages (RCMs) within the Settlement or where requested outside of the settlement;
  • With notice of the Programme Management, participate at only Child protection meetings at settlement level;
  • Submit weekly statistics to the Programme Officer and Branch manager for internal reporting and a detailed report at the end of the month;
  • Regularly follow up all existing RFL caseloads within the Settlement;
  • Update the individual RFL activity monitoring tools at the settlement level;
  • Identify and conduct registration and follow up of Unaccompanied Minors;
  • Provide psycho-social support to clients seeking RFL services;
  • Ensure proper and safe custody for all assets received for the discharge of RFL services;
  • Carry out emergency tracing services whenever called upon;
  • Handle other duties as assigned by the RFL Programme Management or Branch Manager

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelors’ Degree in Social Sciences, Education, Organizational Psychology, Human Resource Management, Law or a related field from a reputable institute or a Diploma BUT with 3 years’ experience in Restoration of Family Links
  • Knowledge of the local languages in the communities of operation is an asset to the potential candidates;
  • Knowledge and experience of at least 6 Months in Restoration of Family Links is an added advantage
  • High level of integrity;
  • Knowledge of Computer packages like word, Excel, PowerPoint is a MUST;
  • Report writing and time management is essential for the applicants;
  • Planning and organizing;
  • People management skills – team building and delegation;
  • Diplomacy and Confidentiality;
  • Experience of public speaking and/or working with the media.


How to Apply:

Please send your filled application form, Download Here and attach your academic transcripts and certificates, filled application forms and academic transcripts and certificates can be e-mailed to; vacancies@redcrossug.org or hand delivered, and or by post to:


The Secretary General,

Uganda Red Cross Society,

Plot 551/555 Rubaga Road,

P.O. Box 494, Kampala, Uganda.


Email to: vacancies@redcrossug.org


When applying please indicate your preferred location.


Due to large volumes of applications, only short listed candidates shall be contacted. Canvassing shall lead to automatic disqualification


Deadline: 24th May 2021 at 5:00pm


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