Network Administrator Job Careers – FINCA Uganda

Job Title:    Network Administrator

Organisation: FINCA Uganda

Duty Station:  Kampala, Uganda


About US:

FINCA Uganda is a subsidiary of FINCA Microfinance Holding Company LLC (FMH) and part of a network of 20 microfinance institutions and banks that provide socially responsible financial services that enable low – income individuals and communities to invest in the future. FINCA Uganda currently offers loans, savings and money transfer services in Uganda – one of the most competitive and dynamic microfinance markets in the world.


Job Summary:   The Network Administrator is responsible for ensuring that Computer Systems and Networks are maintained to standard and all system/network related issues that impact business operations are resolved in a timely manner.


Key Duties and Responsibilities:  

  • Identifying opportunities and recommending solutions for improving the overall network health by assessing overall effectiveness and efficiency
  • Ensuring network and systems uptime as per the Service Level Agreements
  • Analyzing information and recommending appropriate changes in network infrastructure and design.
  • Developing and maintaining network standards and keep all documentation relating to network infrastructure and systems
  • Updating procedures and manuals relating to the job function
  • Ensuring all systems and network issues that impact the business are resolved in a timely manner
  • Coordinating and participating in meetings to discuss Service Level Agreements with network providers
  • Proactively communicating the status, plan of action(s) and resolution(s) of network related issues to management
  • Monitoring and reporting the performance of network components against KPI’s and takes preemptive measures to minimize interruptions
  • Ensuring all network related applications are licensed
  • Ensuring system, applications and user documents are regularly backed up
  • Ensuring network and applications security are maintained
  • Providing procurement and replacement plans for redundant network equipment for Head Office and Branch Offices
  • Monitoring and supervising Local Area Network access via cable and wireless technologies with the most suitable security applicable to banking standards
  • Working with FINCA’s global team to enforce approved network policy
  • Coordinating with FINCA’s information security team to implement and enforce approved security measures
  • Working with the project team to integrate approved solutions into the existing network setup
  • Maintaining the VOIP system at FINCA Uganda


Qualifications, Skills and Experience:

  • The applicant must hold a Business-related Bachelor’s Degree or equivalent
  • Three years of work experience in a similar position
  • Certifications in MCSE, CCNA, CCNP, Network+, ITIL and experience in IT Security, IS Management are added advantage
  • Excellent analytical skills
  • Good problem solving skills
  • Excellent technical skills
  • Strong organizational skills and ability to work on own initiative
  • Good multitasking capabilities and team player.
  • Ability to work under pressure and to strict deadlines.
  • Strong interpersonal skills and customer service.


How to Apply:

All candidates who so wish to take up this role in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates to:


Deadline: 23rd April 2021


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