Fresh Graduate Jobs – Officer Corporate Informer Management – Uganda Revenue Authority (URA)

Job Title:    Officer Corporate Informer Management (Fresh Graduate Job Vacancies) Organisation: Uganda Revenue Authority (URA) Duty Station: Kampala, Uganda   About URA: The Uganda Revenue Authority (URA) was established by the Uganda Revenue Authority Statute of 1991 and set up in September of the same year as a central body for assessment and collection of specified revenue, to administer and enforce the laws relating to such revenue and to provide for related matters. This statute incorporated all the laws that were in force then regarding tax collection. The new organization (URA) amalgamated the three tax administration departments that were responsible for all the taxes collected by the Central Government of Uganda.   Job Summary:  The Officer Informer Management will be responsible for handling informers and information submitted about tax evasion.   Key Duties and Responsibilities: 
  • Provide support to both Internal and external clients in accessing the informer management function to increase client compliance and better tax fraud management
  • Receive informer/whistleblower cases from Supervisor for monitoring and Follow up.
  • Liaise with Departmental liaisons of Domestic Taxes, Tax Investigations Department and Customs Department to monitor case status.
  • Maintain a database of cases handled
  • Update of the online systems in collaboration with the Departmental liaisons to enable informers to fill in the appropriate information required.
  • Prepare Informer rewards to ensure all informers are rewarded as per the URA policy
  • Collaborate with the Departmental liaisons regarding the reward files being processed.
  • Collaborate with Commissioner-General’s office to ensure that the reward files are forwarded in the required time.
  • Follow up the processing of informer rewards approved by the Commissioner-General.
  • Notify informers whose rewards have been paid.
  • Submit the list of reward cases handled to Supervisor Corporate Informer Management.
  • Prepare information for pending informer payment, that has been verified to be approved by the IMC
  • Manage informer database to ensure that the information is reliable and up to date for use and reference by URA and other stakeholders.
  • Check the informer email to monitor inquiries coming in and respond to issues raised.
  • Manage the online tool and corporate Informer Management Office Registers to keep track of active and inactive cases and provide a weekly and monthly basis report to AC PCA on the same.
  • Maintain records of the files of each case that is submitted or opened and ensure all records are maintained in line with the records management guidelines of URA.
  • Provide information requested by other stakeholders in and outside URA as authorized by the Corporate Informer Management Committee.
  • Review and analyse cases that need to be presented before the informer management committee on the same.
  • Organize working files and logistics for the weekly IMC meetings
  • Organise and schedule meetings for the weekly informer management committee members
  • Provide Secretarial services to the Informer Management Committee
  • Implement and follow up on feedback mechanism to the Informers to ensure accountability from of both parties
  • Follow up with the departments for updates on cases being handled to provide feedback to informers.
  • Provide monthly feedback to informers.
  • Collect additional information requested from informers and provide it to the departments for processing.
  • Draft communications to informers for the attention of the Supervisor regarding the cases that require written feedback.
  • Record Walkins, Phonecalls, emails and take note of issues raised by informers for follow up.
  • Maintain a resource centre of vital information for the Corporate Informer Management Unit for purposes of exchange of information
  • Provide a detailed report to the Supervisor of all informer cases
  • Sensitization of staff and other stakeholders to ensure proper dissemination of information as per URA informer policy
  • Draw a schedule for staff sensitization in conjunction with the departmental liaisons.
  • Carry out sensitizations in various stations countrywide.
  • Handle sensitization of informers using various media tools.
  • Develop and submit a report to the Supervisor Corporate Informer Management Unit.
Qualifications, Skills and Experience:
  • The applicant for the Uganda Revenue Authority (URA) Officer Corporate Informer Management job opportunity must hold an honor's bachelor’s Degree in Law, Business Management, Education, Mass communication
  • Knowledge of Tax Laws
  • Professionalism in handling the task with due confidentiality
  • Ability to multitask and work under stress
  • Excellent communication skills are required to handle difficult and demanding clients
  • Intelligence skills
  • Interview skills
  • Ability to produce detailed reports
  • Professionalism and integrity are vital to this role
  • An understanding of the latest trends in fraud management is an added advantage
  Desirable Requirements
  • Certificate in Intelligence Studies
  • Experience in Intelligence work
  How to Apply: All suitably qualified and interested candidates who wish to join URA should apply online at the link below.   Click Here   Deadline: 15th May 2021   For more of the latest jobs, please visit or find us on our facebook page      

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