The Ugandan Jobline

Job Title:    Tellers (27 No Experience
Fresh Graduate Jobs)

Organisation: FINCA
Uganda

Duty Station: Acacia,
Ben Kiwanuka, Katwe, Nakulabye, Kawempe, Ntinda, Kireka, Mukono, Jinja, Kamuli,
Mbale, Busia, Iganga, Lira, Gulu, Koboko, Arua, Nakasongola, Masindi, Hoima,
Kabale, Mbarara, Masaka, Kyotera, Ssembabule, Mityana, Fortportal, Uganda

About US:

FINCA Uganda is a
subsidiary of FINCA Microfinance Holding Company LLC (FMH) and part of a
network of 20 microfinance institutions and banks that provide socially
responsible financial services that enable low – income individuals and
communities to invest in the future. FINCA Uganda currently offers loans,
savings and money transfer services in Uganda – one of the most competitive and
dynamic microfinance markets in the world. FINCA Uganda is looking for dynamic
persons to join our team of professionals to help better serve our clients.

Job Summary:  The Teller will be responsible for providing
exceptional customer experience while ensuring efficient and accurate
transaction processing for FINCA Uganda customers.

Key Duties and Responsibilities: 

·       Processing customer cash entries after
carrying out proper due diligence checks.

·       Escalating any suspicious transactions to the
Head Teller and Branch Operations Supervisors.

·       Resolving customer queries, inquiries and
complaints as per the management process.

·       Escalating any complaints not resolved.

·       Contributing to the branch business growth
initiatives, both savings and credit

·       Maintaining high quality control on day to
day branch operations and report any control lapses.

·       The Teller will be developing initiatives to
improve processing efficiencies and initiatives to support branch cost control.

·       Ensuring proper document filing system.

Qualifications, Skills and Experience:

·       The Bank Teller must hold a Bachelor’s
Degree/Diploma in any business related fields from a recognized
University/Institution

·       Strong interpersonal skills

·       Strong numerical skills.

·       Excellent communication skills and ability to
work with teams and independently.

·       Ability to maintain a professional appearance
and provide a positive company image.

·       Good problem solving, multitasking and
negotiation skills.

·       Computer literate and familiar with MS Office
and other applications.

·       High level of analytical and creative skills.

·       Ability to work well under pressure.

How to Apply:

All candidates who
so wish to take up this role in the aforementioned capacity are encouraged to
send their applications with detailed CVs including present position and copies
of relevant professional/academic certificates to: ug_jobs@fincaug.org

Fresh graduates are
encouraged to apply

Deadline: 9th April 2021

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