Senior Manager Large Enterprise Employment Opportunity – MTN-Uganda


Job Title:    Senior Manager Large Enterprise

Organisation: MTN-Uganda

Duty Station: Kampala, Uganda

Reports to: General Manager EBU


About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.


Job Summary:  The Senior Manager Large Enterprise will lead a Direct Sales team including Key Account Managers in driving the business Sales strategy and targets in key verticals through implementing robust customer acquisition and retention initiatives.


Main Job Functions:

·        To increase MTN Market share through segment growth, new account (Key Prospect conversion) as well as acquisition, development & maintenance of current accounts (Key Accounts – KA and Other Buying Accounts –OBA)

·        To increase sales and usage of value-added services in the market place with specific reference to assigned sector/vertical.

·        To develop and implement a sales plan to achieve budgeted sales.

·        To maximize service levels to clients.

·        To build strong relationships with existing and new customer base.

·        To manage, develop and discipline were necessary staff in the assigned sector.


Key Duties and Responsibilities:  

·        Develop and implement MTN sales strategy in line with overall Company Business Plan

·        Introduce and implement initiatives that are targeting Improvement in customer satisfaction and retention levels.

·        Drive the MTN Business strategy for penetrating of competitor accounts to increase MTN market share with specific reference to the Government sector.

·        Manage the implementation of company policies and procedures regarding direct sales management.

·        Introduce differentiators into the industry with special reference to the corporate sector

·        Develop MTN Business ambitious strategy for new business development

·        Develop and expand sales operations in the entire country by promoting out MTN’s products and services.

·        Manage the performance and development of Account Managers, Administrators and sales engineers enhance their engagement levels and ensure maximization of their potential in generating business results.

·        Develop and manage sales Budget with the mandate of maintaining customer satisfaction as well as customer retention and growth.

·        Liaise with commercial teams to ensure that knowledge of new developments and offerings is disseminated to the sales team and that customer issues/problems are dealt with promptly and to the satisfaction of the customer.

·        Carry out periodic segment reviews and make relevant and specific recommendations for improvement.

·        Track sales regularly and generate periodic reports on sales volume growth and profitability of the sales activities within the business segment.

·        Identify new sales opportunities and focus the sales effort to capitalize on such opportunities.

·        Optimize sales and penetration into key accounts within the region

·        Ensure that Sales Managers and Regional Managers receive the levels of support they require to operate efficiently and effectively

·        Participate as members of cross-functional project team, as and when required.


Qualifications, Skills and Experience:

·        The applicant for the MTN-Uganda Senior Manager Large Enterprise job placement must hold a B. Com / Sales & Marketing / BBA/Engineering or equivalent.

·        A Post graduate Degree or Diploma or Professional qualification in a business-related discipline is an added advantage

·        At least five years of experience in a fast-paced multinational company in a highly competitive industry dealing in semi-durable high-tech goods that require after-sales service.

·        Experience in an ICT environment.

·        At least 5 years’ experience in relationship management, sales and/or marketing role in a service industry.

·        Business and Financial skills

·        Excellent negotiation skills

·        Excellent people skills

·        Leadership skills

·        Strategic and analytical skills

·        Management skills

·        Planning

·        Reviewing

·        Motivating

·        Coaching

·        Performance management

·        Communication skills

·        Budgeting and budgeting principles

·        Presentation skills

·        Financial and margin management skills (Risk management)

·        Integrity

·        Creativity

·        Persuasiveness

·        Team player


How to Apply:

All candidates should apply online at the link below.


Click Here


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